topic Efile rejected in Get your taxes done using TurboTax

Efile rejected

Cath77 — Mon, 09 Mar 2026 10:26:20 GMT

Rejected because AGI did not match. Checked and TurboTax had rounded up, IRS rounded down. Corrected in TurboTax.

Re-Filed multiple times. Same error message. The number is correct. It matches IRS record exactly.

Rejected every time for same reason.

Re: Efile rejected

Tabby1843 — Fri, 15 Apr 2022 22:16:38 GMT

Did you efile last year or did you mail in your 2020 return? Due to the huge backlog of mail-in returns, most 2020 returns were not processed by the IRS until early 2022. Read somewhere that if your 2020 return was not processed before the end of December 2021, you will need to submit a zero balance for the AGI when efiling your 2021 return.

Re: Efile rejected

Ken8837 — Fri, 31 Mar 2023 09:38:08 GMT

My e-file returns were rejected several times but the AGI was correct from my 2021 form 1040. I tried entering 0 in the AGI box and resubmitted the returns and it is still getting rejected. Any suggestions?

Re: Efile rejected

MoniqueLO_ — Fri, 31 Mar 2023 16:58:09 GMT

Please see this Help Article for information regarding entering the correct AGI but still getting an e-file rejection.

If you need additional assistance, please feel free to contact Customer Support so you can speak with someone who can assist you.

@Ken8837