topic Re: Should I restart return in Get your taxes done using TurboTax

Should I restart return

martha2684 — Mon, 09 Mar 2026 10:39:46 GMT

how to amend rejected efile

Re: Should I restart return

DoninGA — Thu, 14 Apr 2022 17:59:01 GMT

You do NOT amend a rejected tax return. You fix the error that caused the rejection and e-file the 2021 tax return again.

See this TurboTax support FAQ for fixing a rejected tax return - https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

Re: Should I restart return

martha2684 — Sun, 17 Apr 2022 14:51:02 GMT

I was unable to fix return. Reported AGI for 2021 matched my 2021 return info.

I did note that your message indicated that I resided in Colorado. This is incorrect;, I reside in Florida. I corrected residence of South Carolina to Florida, previously.

I mail my lRS-ES return. May I have a refund of purchase price of Intuit TurboTax 2021?

Thank you,

Martha [PII removed]

Re: Should I restart return

CarissaM — Sun, 17 Apr 2022 16:13:23 GMT

We cannot process any refunds here in this public forum. You would need to follow the instructions here to contact customer support to request a refund.

However the cost for Turbo Tax is to use the software to prepare the return, not to e-file. The only e-file fee is the e-file fee on the download version.