topic Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format. I saw the workaround but where do I need to send these forms? in Get your taxes done using TurboTax

TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format. I saw the workaround but where do I need to send these forms?

aford — Thu, 06 Jun 2019 00:04:54 GMT

TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format. I e-filed successfully, but seems I need to also file by paper?

I saw the workaround but where do I need to send these forms? Also, which forms are needed for the printed return?

If you e-filed successfully (accepted), then you don't ne...

DawnC0 — Thu, 06 Jun 2019 00:04:55 GMT

If you e-filed successfully (accepted), then you don't need to mail anything to the IRS. The only exception to this is if you have something checked off on Form 8453. Use the workaround instructions (attached below) or if you already have it printed, look at Form 8453. If something is checked, it needs to be mailed with Form 8453 to the IRS at this address:

Internal Revenue Service

Attn: Shipping and Receiving

0254 Receipt and Control Branch

Austin, TX 73344-0254

https://ttlc.intuit.com/replies/6629889

Instead of giving us a work around why not fix the bug. M...

jjcasillas15 — Thu, 06 Jun 2019 00:04:57 GMT

Instead of giving us a work around why not fix the bug. Making me rethink how I do my taxes nest year.

Re: Instead of giving us a work around why not fix the bug. M...

nuxclass — Mon, 13 Jul 2020 07:54:17 GMT

I've the same error and I don't see this form... How could I make sure it's fine and there is nothing to send?

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format. I saw the workaround but where do I need to send these forms?

Bryan_of_Tijeras — Wed, 15 Jul 2020 20:53:27 GMT

This print processing bug is the last straw after a very frustrating Turbotax experience this year. I will not purchase or use Turbotax again after 2019.

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format. I saw the workaround but where do I need to send these forms?

thr2021 — Fri, 12 Mar 2021 23:51:22 GMT

what was the workaround? im having this for 2020 edition

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

MichelleLO — Sun, 21 Mar 2021 18:59:56 GMT

You will want to make sure the program you use for PDFs (such as Adobe) is up-to-date. Outdated software can keep your forms from converting.

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

Journeyman488 — Tue, 23 Mar 2021 15:00:18 GMT

Adobe is my default .pdf program and is up to date... The problem exists for printing the required forms that need to be filed in ADDITION to the efile. When you try and print the forms, I get this error message:

"your forms can not be printed. Error in converting to pdf" - I can print and save to pdf the entire return with no problem. The form telling you what paper forms need to be sent to the IRS does not print or display, so I don't know what to send!!!! The work-around in the first reply directs you to a non-working site. Please help. Turbo tax should fix this bug! I have Turbo Tax Deluxe 2020

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

JeanneLO — Tue, 23 Mar 2021 16:12:28 GMT

Please follow the instructions in this TurboTax FAQ to contact customer support for assistance: What is the TurboTax phone number?

@Journeyman488

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

Journeyman488 — Tue, 23 Mar 2021 18:31:06 GMT

I've already called twice with no success... I had the CSR come onto my screen and still he did not understand what was wrong. He kept thinking it was a printer error... This is a bug in the software and should be fixed. However, until that is done, I need to know what forms I should print and mail to the IRS... Since I have been looking for an answer to this issue, I can see it has been around for quite a few years. This is really unacceptable

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

MichelleLO — Tue, 23 Mar 2021 18:49:34 GMT

Can you please clarify what type of return you are filing and which state?

@Journeyman488

@Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

Journeyman488 — Sun, 28 Mar 2021 13:29:00 GMT

1040SR and New York State

I am using Turbo Tax Deluxe 2020

@MichelleLO

@JeanneLO

Can you give me any more help please?

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

pbrdlr — Tue, 23 Mar 2021 22:41:28 GMT

We are having the same issue.... so frustrating

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

hawaiispeedgamer — Sat, 17 Apr 2021 09:57:47 GMT

go to "Print/Save for Your Record".. Save forms.. then open the PDF and Print. TurboTax, respond to your customers

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

Journeyman488 — Tue, 04 May 2021 20:46:01 GMT

This is the error when trying to print or save the IRS required forms... I can save and print the entire return but not the IRS required forms. I don't know what forms to send to the IRS... This is a bug that needs to be fixed

@MichelleLO

@JeanneLO

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

LA56 — Sun, 16 May 2021 14:32:10 GMT

@Journeyman488 - Please did you ever get this resolved? It is a day to the tax deadline and I am encountering this issue. After multiple calls to Customer service I was provided a list of unsupported forms as shown below -

Federal Individual Form Availability
Print
E-file

Form 4506, Request for Copy of Tax Return
available
unsupported

Form SS-4, Application for Employer Identification Number
available
unsupported

Form 1040-V, Payment Voucher
available
unsupported

Form 8915-C, Qualified 2018 Disaster Retirement Plan Distributions and Repayments (Taxpayer)
available
unsupported

Form 8915-D, Qualified 2019 Disaster Retirement Plan Distributions and Repayments (Taxpayer)
available
unsupported
Form 8915-A, Qualified 2016 Disaster Retirement Plan Distributions & Repayments (Taxpayer)
available
unsupported
Form 8915-A, Qualified 2016 Disaster Retirement Plan Distributions & Repayments (Spouse)
available
unsupported

Form 3115, Application for Change in Accounting Method
available
unsupported

Form 4852, Substitute Form W-2 or 1099R
available
unsupported

Form 4868, Application for Automatic Extension of Time to File
available
unsupported
Form 8915-B, Qualified 2017 Disaster Retirement Plan Distribution & Repayments (Taxpayer)
available
unsupported

Form 8915-B, Qualified 2017 Disaster Retirement Plan Distributions & Repayments (Spouse)
available
unsupported

Form 14039, Identify Theft Affidavit
available
unsupported

Form W-4, Employee's Withholding Allowance Certificate (Taxpayer)
available
unsupported

Form 1040-ES, Individual Estimated Tax Voucher 4
available
unsupported

Form 1040-ES, Individual Estimated Tax Voucher 3
available
unsupported

Form 1040-ES, Individual Estimated Tax Voucher 2
available
unsupported

Form 1040-ES, Individual Estimated Tax Voucher 1
available
unsupported

Form W-4, Employee's Withholding Allowance Certificate (Spouse)
available
unsupported

Form 8857, Request for Innocent Spouse Relief
available
unsupported

Form 8822, Change of Address
available
unsupported

Turns out, there was one form I had with zeros only on it. Maybe a warning that certain forms were not supported in advance of E-filing might have helped.

At this point, not sure if this is the only issue ( since software does not tell you), whether to send forms with zero amounts or where to mail the pages that will have no impact on my tax return.

Please let me know if/how you resolved this. If I could print out the forms I'd feel a lot more comfortable.

Thanks very much!

@MichelleLO

@JeanneLO

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

Journeyman488 — Sun, 16 May 2021 17:39:38 GMT

Turbo Tax help is useless - After researching, it appears that this bug has been around for at least 3-4 years - but never fixed. I did not submit any additional forms so I am waiting till the IRS contacts me.

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

Tonius Minimus — Mon, 14 Mar 2022 22:21:03 GMT

Yup, the bug still exists as of March 14, 2022. Faced it last year, too. (And, yes, Adobe products are all up to date.)

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

SForrestLO — Tue, 15 Mar 2022 00:19:51 GMT

Please see this Turbo Tax FAQ if you are having printing issues.

Troubleshoot printing issues in TurboTax Online
https://ttlc.intuit.com/community/printing/help/troubleshoot-printing-issues/00/27086

Re: TurboTax Business: Your Forms cannot be printed. Error in converting your forms to PDF Format...

Tonius Minimus — Tue, 15 Mar 2022 00:32:18 GMT

You really might want to consider reading the problem statement before flinging a rather worthless bit of advice into the mix...