topic Re: unable to efile in Get your taxes done using TurboTax

unable to efile

nugent27 — Mon, 09 Mar 2026 10:55:51 GMT

Completed all steps but does not efile and I can not solve the hangup.

Re: unable to efile

HeatherPLO — Tue, 12 Apr 2022 23:25:33 GMT

We need additional information to assist you further. Do you get a specific error message when trying to e-file?

@nugent27

Re: unable to efile

nugent27 — Wed, 13 Apr 2022 02:51:28 GMT

On the last edit page before filing one section is red. It is the one that says "Signature e-filing PIN or date of birth needed".

I completed the return on 3/14 and by accident realized it never went through. It is a return for my dad and step-mother who both died of COVID at the end of 2021. I put in the PIN that I thought was correct for him and his date of birth. Not sure what might be wrong there but there is no continue button so something is not progressing.

Re: unable to efile

SForrestLO — Wed, 13 Apr 2022 21:43:21 GMT

Sorry to hear this. You can view this Turbo Tax FAQ on verification.
What is my signature ID?
https://ttlc.intuit.com/community/security/help/what-is-my-signature-id/00/27224

This article may be helpful to you as well.

Can I e-file a tax return for someone who is deceased?
https://ttlc.intuit.com/community/e-file/help/can-i-e-file-a-tax-return-for-someone-who-is-deceased/00/25691