topic Speak to an agent please in Get your taxes done using TurboTax

Speak to an agent please

guanmom — Mon, 09 Mar 2026 10:48:07 GMT

Re: Speak to an agent please

ee-ea — Wed, 13 Apr 2022 19:52:10 GMT

You can speak to a person, you just have to go through the procedure to do that. You can get TurboTax support contact information, including phone numbers, at this link: https://turbotax.intuit.com/support/contact/index.jsp

Re: Speak to an agent please

DawnC — Wed, 13 Apr 2022 19:53:07 GMT

You can ask your question here in the Community forum, just reply with your question. Or if you need to contact a TurboTax rep, click here.

You bait and switched the charge given me ...

km49 — Wed, 13 Apr 2022 20:08:54 GMT

Your Deluxe package is $59 and fee for state tax preparation is added. You charged me an additional $54 for Deluxe Assist. Um. No. I did not request that assist. I had a basic return to add data in for and never chose "Assist". At the end when ready to print it asks if I agree with the charge. I choose the option of not agreeing and what happens? I get a pop-up stating what I think is fair? So I add in your advertised fees that was equal to what I used your service for. Your response in another pop-up box? I get a "we will give you a 15% reduction".

Do I have an option to call anyone to visit about this directly? Nope. Only number is to a "expert" for questions. I do not have questions for my return. My question is why you are baiting and switching and there is absolutely no way for a "customer" to get resolution or even ask why?

Done with you. Scam.

Re: Speak to an agent please

Roger_Sandy2021 — Wed, 13 Apr 2022 21:13:49 GMT

I have already filed my Federal Tax Return. can I file just my Vermont state return with turbotax