topic Re: Turbotax applications disappeared from computer in Get your taxes done using TurboTax

Turbotax applications disappeared from computer

davidhet — Sun, 01 Mar 2020 10:14:06 GMT

Re: Turbotax applications disappeared from computer

NCperson — Sun, 01 Mar 2020 10:20:56 GMT

just do a search on 'turbo tax' on your windows search bar

Re: Turbotax applications disappeared from computer

bigsky49 — Thu, 19 Mar 2020 22:03:04 GMT

I have the same problem - what's up?

Re: Turbotax applications disappeared from computer

bigsky49 — Thu, 19 Mar 2020 22:05:20 GMT

When I do that all that happens is I'm directed to the turbotax buy page

Re: Turbotax applications disappeared from computer

zimshep1 — Thu, 23 Apr 2020 22:02:19 GMT

I am having the same problem. My 2018 taxes are now nowhere to be found on my computer. I have searched and searched. When I open the 2018 TurboTax program, it has no data and behaves as if I need to still file my 2018 taxes by transferring 2017 tax info. Help!

Re: Turbotax applications disappeared from computer

LesB SoCal — Tue, 05 Oct 2021 19:17:50 GMT

No you missed the point.

I checked the system registration files under Intuit and there was no registration. TT is gone.

I did not remove it.

So back to the original question

WHAT GIVES?

Re: Turbotax applications disappeared from computer

Critter-3 — Tue, 05 Oct 2021 19:50:05 GMT

Please contact support via phone for assistance with this; contact details can be found here

Re: Turbotax applications disappeared from computer

Bill0528 — Mon, 11 Apr 2022 03:08:17 GMT

Same problem here, all my 2020 files and program are gone.

Re: Turbotax applications disappeared from computer

SForrestLO — Mon, 11 Apr 2022 21:52:06 GMT

Please reach out to support.

This FAQ will provide you with the steps to contact an agent.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

@Bill0528

Re: Turbotax applications disappeared from computer

chewyman — Mon, 11 Apr 2022 21:56:02 GMT

Did it go through the full install process correctly or did you get some type of error message? If the install never happened properly, you should contact support. usually will show a shortcut on desktop and can easily search for the app (as someone else suggested) .