topic Re: purchase in Get your taxes done using TurboTax

purchase

ccps2 — Mon, 09 Mar 2026 11:30:25 GMT

I purchased the Illihnois turbo tax yesterday. Now I am told i have to purchase again. can you please fix this so i can finish my taxes.

thank you

Re: purchase

MoniqueLO_ — Fri, 08 Apr 2022 16:33:52 GMT

We do not have access to your account in this public forum. Please feel free to contact Customer Support so they can assist you.

@ccps2

Re: purchase

SteamTrain — Fri, 08 Apr 2022 18:25:29 GMT

@ccps2

....and, if you purchased IL using the Desktop/download software....remember that the purchase of the software for IL does not include the current $25 state efile fee (if that's what you are seeing).

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