topic rejected e-file in Get your taxes done using TurboTax

rejected e-file

td01011957 — Mon, 09 Mar 2026 11:36:22 GMT

I am getting e-file rejected because the AGI is incorrect. I got the transcript from the IRS, The amount I entered matches the IRS transcript. TurboTax is truncating the trailing zeros, The IRS format is "$xx,xxx.00" and TurboTax truncates to "$xx,xxx." I believe this is the error which is forcing the e-file error, with the TurboTax submission ending in a decimal point and not submitting the "0" for teh cents following the decimal point.

Re: rejected e-file

VolvoGirl — Thu, 07 Apr 2022 16:36:43 GMT

process 2020 returns so the AGI didn't get entered in time. Especially if you mailed it. Thats works for most people. See...
What if I entered the correct AGI and I'm still getting an e-file reject?

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
How do I print and mail my return in TurboTax Online?

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

How to fix rejects IND-031 & 032

Re: rejected e-file

VolvoGirl — Thu, 07 Apr 2022 16:37:28 GMT

Hmmm, sorry my links are not pasting right.

Re: rejected e-file

EbonyL122824 — Thu, 07 Apr 2022 16:38:56 GMT

If your tax return is constantly getting rejected due to your AGI, you will need to print and mail your tax return. You can follow the directions in this TurboTax FAQ to do so.