topic Re: I'm getting this error message: A server problem occurred while processing the refund transfer. Please try to e-file again and if that fails contact customer service. in Get your taxes done using TurboTax

I'm getting this error message: A server problem occurred while processing the refund transfer. Please try to e-file again and if that fails contact customer service.

missdawod79 — Sat, 06 Feb 2021 19:28:25 GMT

What does this mean?

Cass0317 — Sat, 06 Feb 2021 23:25:14 GMT

This occurs either when your account is on a billing hold or when Pay With My Refund was accidentally added twice to your shopping cart.

If your account is on a billing hold please log out and wait up to 24 hours for the hold to release.

If you have 2 refund transfer products in your shopping cart follow the steps below.

In the left menu, select Tax Tools.
In the expanded menu list, select Print Center.
In the TurboTax Print Center, select Print, save or preview this year’s return.
On the Like to print your return now? screen, select Pay Now.
This should fix your shopping cart and take you to the shopping cart screen.
You can now choose to pay for your return with a credit card or Pay With My Refund.

Once you've paid, you'll be able to transmit your return. Ref: TurboTax Your transmission didn't go through due to a server problem

"Expert Alumni LeonardS"

Alex168 — Sat, 26 Mar 2022 01:19:34 GMT

I have same problem A server problem occurred while processing your e-file,

please help this

Alex168 — Sat, 26 Mar 2022 01:20:47 GMT

We could not e-file your return for the following reason:

A server problem occurred while processing your e-file. Please try to e-file again and if that fails contact customer service.

please help this

Cass0317 — Sat, 26 Mar 2022 16:27:59 GMT

Please see the TurboTax FAQ below for assistance with this transmission error: