topic Re: My state won't load in Get your taxes done using TurboTax

My state won't load

dano12 — Tue, 19 May 2020 07:39:19 GMT

Completed federal taxes but state won't load. Get message to update and everything is current but still won't load.

Re: My state won't load

Texas Roger — Tue, 19 May 2020 13:24:44 GMT

You can contact TurboTax support for help with this. They are open weekdays from 5 AM to 5 PM Pacific time.

To contact TurboTax directly, go to this link: https://ttlc.intuit.com/questions/3401489

Re: My state won't load

jobbies — Thu, 24 Mar 2022 04:28:45 GMT

I purchased the 2021 Premier TurboTax download for Windows, everything working fine as in 2019 & 2020, but the State of Maine return will not load when I hit start. Keeps saying everything is up to date, but continues through the same cycle of saving federal return, saying state is up to date, but will not start the State tax return.

Re: My state won't load

Katina S — Thu, 24 Mar 2022 14:43:47 GMT

Try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding How to delete cookies! If that doesn't work, try using a different browser all together.

If that doesn't resolve your issue, please contact us at customer support so we can further assist you.

@jobbies