topic Re: E-File Rejected in Get your taxes done using TurboTax

E-File Rejected

zelmo999 — Mon, 09 Mar 2026 04:40:40 GMT

My return has been rejected for e-file three times with the following message: IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database.

Turbo Tax indicates that it is the AGI that does not match. I have checked the AGI three times for the prior filing year (2020) and it is correct. Why would the e-file database have a different number if that is the AGI number used by Turbo Tax to file in 2020? Could someone have fraudulently filed in my name using a different AGI? If that's the case, who do I contact to remedy the situation?

Re: E-File Rejected

bluedeb — Mon, 28 Feb 2022 15:18:46 GMT

TurboTax does not reject your return, the IRS (& State) rejects your return for the AGI. If you filed as Married Filing Joint in 2020, then you need to enter the same AGI for each of you from your joint return. Do Not split it.

If you filed a Married Filing Separate & now are filing joint, put the AGI from each of your separate returns.

If all else fails, try using a Zero for the 2020 AGI.

Re: E-File Rejected

zelmo999 — Mon, 28 Feb 2022 23:58:29 GMT

Thanks blue - Found the same suggestion to enter "zero" from another post and tried it, and lo and behold, it worked...return accepted. The only bad thing about this good result is its clear indication of how messed up the IRS e-filing systems are.

Re: E-File Rejected

11595 — Tue, 01 Mar 2022 17:42:24 GMT

I apparently have a problem with AGI .... FED and State rejected. How do I file by mail??

Re: E-File Rejected

Kendog1981 — Tue, 01 Mar 2022 17:58:37 GMT

Why was my stat and federal rejected

Re: E-File Rejected

HeatherPLO — Tue, 01 Mar 2022 22:29:05 GMT

@11595

Please see the Help Article here for assistance with your AGI and how to file if those solutions do not work.

@Kendog1981

We are unable to see your personal details in this public forum. For assistance with various Rejection codes, please see this Help Article here which will guide you on how to resolve this to complete your filing.

Re: E-File Rejected

Aufrichtig — Tue, 22 Mar 2022 02:42:02 GMT

Same thing happened to me. I took the AGI right off the turbotax top sheet for 2020 checked it against my return for 2020 and put it on the 21 taz return. And it was rejected along with the NY State efile. Does anyone have a solution?

Re: E-File Rejected

Kendog1981 — Tue, 22 Mar 2022 02:51:44 GMT

Why does my taxes get rejected

Re: E-File Rejected

bluedeb — Tue, 22 Mar 2022 17:26:20 GMT

@Kendog1981 If your return keeps getting rejected for your 2020 AGI, try using a Zero for your 2020 AGI.

Re: E-File Rejected

Aufrichtig — Tue, 22 Mar 2022 18:04:50 GMT

If I put down zero will it work? That what you did?

Re: E-File Rejected

bluedeb — Tue, 22 Mar 2022 19:33:21 GMT

@Aufrichtig there is no guarantee, since it is the IRS & State that rejects returns. Enter the Zero for the 2020 AGI to see if your return will go through.

Re: E-File Rejected

zelmo999 — Wed, 23 Mar 2022 14:37:44 GMT

Putting in zero (0) worked for me, and I've already received my refund.

Re: E-File Rejected

Chapmun YIU — Sat, 26 Mar 2022 04:16:23 GMT

I just in put amount 0 in the fix box both Federal and State accepted my e-filing.

Good luck.

Re: E-File Rejected

Chapmun YIU — Sat, 26 Mar 2022 04:27:08 GMT

To TurboTax Manager,

E-filings were rejected happened so often. Simply resolution just putting the amount "0" worked for several TurboTax users. Should TurboTax Experts find out why and state the simple solution in your TurboTax website?

First time, I called the line was cut off after answering all questions.

Second time, I was advised to contact IRS.

Lucky, I say the simple solution from your website - just put the amount "0" in the fix it box.

Please make TurboTax more user friendly. Thank you and good luck.

Re: E-File Rejected

glakey01 — Sat, 16 Apr 2022 18:36:26 GMT

Zero works!

Re: E-File Rejected

MoniqueLO_ — Sat, 16 Apr 2022 18:49:21 GMT

We are glad it worked. Thank you for the update!

@glakey01