topic Federal review step bug in Get your taxes done using TurboTax

Federal review step bug

arc3 — Mon, 09 Mar 2026 07:53:35 GMT

Is there a place where we can file bugs for Turbotax?

In my Federal return review step, I keep getting strange behavior.

1. App tells me there are 3 items to review, but all items appear to be the same, so it is difficult to tell what they are referring to.

2. I click on one of these items and I answer 3 questions (Do these sales include any employee stock?, Do these sales include any other types of investments?, Did you buy every investment listed on your 1099‑B?)

3. App says it ran into a problem and to try again (this is not a problem with my connection as I've tried this on different days, and multiple times and I always get the same result)

4. Click Try again and I am redirected to the State tax instead of back to the Federal review step.

Is anyone else running into a similar issue? Is there a workaround or a way to verify if the items that need review were saved? going back and restarting the review I keep getting the same result.

Re: Federal review step bug

EbonyA — Wed, 16 Mar 2022 14:21:42 GMT

Please first try clearing your browser's cache and deleting cookies. Try again and if the results are the same reply here and we will further assist.

Re: Federal review step bug

arc3 — Thu, 17 Mar 2022 04:55:30 GMT

The recommendation worked, but I still saw some strange behavior so I think there is a bug in the software.

After clearing the cache and cookies, closing Chrome and and restarting I still saw the 3 items to review. This time though it asked me to enter details for one trade from my 1099-DIV (this was a form with several fields, but unfortunately I didn't take a screenshot).

I was not sure what it referred to so I pressed back and then one of the 3 items to review disappeared. I did the same for the remaining 2 and the issues cleared.

While I was able to complete the flow it seems weird that it using the back button in the wizard would somehow fix the issue I needed to review.