topic Re: Error 1603 in Get your taxes done using TurboTax

Error 1603

porkenstein — Thu, 09 Dec 2021 19:34:59 GMT

I installed TurboTax 2021 premier about a week ago and it installed fine and updated. Today when I logged in it said I need to update again so I did and it looked like it downloaded the update but then got error 1603. I am running Windows 11 X64. Tried several times with the same results including turning off my anti-virus program and turning off my vpn. The only solution that might work that I read was download and manually install update but for version 2021 it doesn't seem to exist.

Re: Error 1603

porkenstein — Mon, 13 Dec 2021 13:41:23 GMT

Well didn't get any replies and search didn't show any answers so uninstalled program and reinstalled and it took updates and all is ok. PFM.

Re: Error 1603

rhugg3 — Sun, 13 Mar 2022 22:23:08 GMT

TTax 2021 has worked fine for 2 months. Just yesterday said it needed an update. Updated and got the error 1603. In a loop where if I do not update, the program will not open now, and the program will not update. Win 10 Pro - all patches. Re-installed. Worked for one day. Back to error 1603. Followed all fixes, admin rights, admin sign-in, run as admin, drives and folders have all permissions, .net software has been re-installed, tried install with only basic windows programs running, etc. NOTHING WORKS. No issues with any other programs except TTax!!! Help. Please Fix. Went through this last year. Will use Block next year for sure!

Re: Error 1603

Katina S — Sun, 13 Mar 2022 23:02:44 GMT

Here is an FAQ with instructions on how to fix Error 1603.

@rhugg3

Re: Error 1603

porkenstein — Sun, 13 Mar 2022 23:15:14 GMT

I have had exactly the same problem only on Windows 11. It has happened twice. I was able to fix it but uninstalling the program and it fixed the problem for me. Been using TurboTax for over 20 years and first problem I have had. I'm sure they know about the problem as I have talked to a couple other people experiencing it. So far program has worked now for 3 days but not holding my breath. As suggested I did the manual update but problem comes back. All other programs working fine and thought the expert says registry problem etc etc I am positive it's a problem with TurboTax program that they won't admit is their problem. Even reinstalled TT on a fresh install of Windows. Pain in the #ss.

Re: Error 1603

rhugg3 — Mon, 14 Mar 2022 10:47:08 GMT

Hi @katrina,

Thanks for the reply.

I have done all that!

Did you even read my post stating that before sending the Intuit canned response?

I am sure you are trying your best, but Intuit needs to fix this so everyone with this problem can file on time. Really, if you can't get into the program, you can't even file for an extension!!!! You could extend my installs past 5 so I can file, as the only real fix right now is to re-install after every TTax program update.

Regards.

Re: Error 1603

KatrinaLO — Mon, 14 Mar 2022 15:54:09 GMT

@rhugg3

It sounds like you tried the suggestion that Katina offered above. It has helped for some people which is why she suggested it to you. If you still need assistance, and are finding no resolve, you call customer support here.

Error 1603

Tesla99 — Sat, 19 Mar 2022 23:01:56 GMT

I'm getting the same error when it wanted to update today. I did the manual update but when you run TurboTax it again wants to do an update and I get error 1603. What is interesting is when it attempts to update it says it's 100 complete and then instantly afterward I get the Error 1603. I'm running Windows 10, Home, everything is up-to-date. The program has been loaded for 2 months, no update problems in the past. The next process will be to uninstall and reinstall TurboTax. This sure is wasting a lot of my time.

Re: Error 1603

porkenstein — Sun, 20 Mar 2022 00:57:18 GMT

Why the heck doesn't TT just admit there is a problem. Lots of people are having this problem. Used turbo for over 20 years but will use a different program next year. I have had to re-install it 3 times before I could finally finish and transmit my return.

Re: Error 1603

Tesla99 — Sun, 20 Mar 2022 01:25:19 GMT

I uninstalled and reinstalled, works again. Took about an hour of my time. I will let you know if it gives me trouble again. TurboTax is sending me emails congratulating me for these entries and giving me badges, wish they would put the same amount of effort in solving their bugs.

Re: Error 1603

tskimball — Sun, 20 Mar 2022 15:53:48 GMT

I am having the same problem when trying to update. Has TT fixed the bug yet?

Re: Error 1603

CarissaM — Sun, 20 Mar 2022 16:26:00 GMT

Please try to manually update the software by following the instructions here.

If this does not work, you can also do a complete uninstall/reinstall of the software.

Please let us know if we can assist you further. @tskimball

Re: Error 1603

Tesla99 — Sun, 20 Mar 2022 16:47:56 GMT

You have to uninstall and reinstall TT, that fixed the problem for now, hopefully permanently. You would think a company like Intuit with a $137B market cap would have the bugs figured out by now.

Re: Error 1603

rhugg3 — Sun, 20 Mar 2022 23:29:04 GMT

Same problem with 2020 return, so yes, 2 years???????????

Re: Error 1603

Tesla99 — Sun, 20 Mar 2022 23:53:48 GMT

No, I used H&R Block, no problems importing. This is the first year I decided to give TurboTax a try since the last time 15 years ago.

Re: Error 1603

tskimball — Mon, 21 Mar 2022 17:52:53 GMT

I received a fix that I should use the manual update link. The link that you sent is an old update that does not include the update issued on March 18 2022. Please send me the new manual update link that has the new updates.

TTax 2021 Manual Update

rhugg3 — Mon, 21 Mar 2022 18:05:21 GMT

Here is the latest Manual Update for TTax 2021.

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-soft[product key removed]e-premier-home-business/00/26041

Re: Error 1603

CarissaM — Mon, 21 Mar 2022 22:18:58 GMT

To manually update the software, please follow the instructions here.

If you need additional assistance, please comment below.

Re: Error 1603

rshenry — Wed, 23 Mar 2022 19:03:20 GMT

I am having the same issue. I have tried downloading and running the manual update, but I still get the error. Each time, I get kicked out of the program. I have used Turbotax for over 20 years and haven't had a problem like this.

Re: Error 1603

EbonyA — Wed, 23 Mar 2022 21:13:02 GMT

Please contact support via phone for one-on-one troubleshooting assistance @rshenry.