topic Re: Email verification code in Get your taxes done using TurboTax

Email verification code

Princess_345 — Sun, 11 Aug 2019 00:16:51 GMT

Its asking me to send a verification code to the email on my account and it hasnt sent anything all I have received is an order confirmation?

Re: Email verification code

Critter — Sun, 11 Aug 2019 01:50:55 GMT

Make sure to leave the window open that asks you for the code. If you close this window and go back after you receive the code, the code will no longer be valid. If you need your browser to get your e-mail, open a new separate window, don't close. Also, make sure you are using the most recent code and not using a prior one. Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent. Please wait a few minutes after each code request to receive your email. It is not generated instantly. Make sure to check your spam folder ... but if needed send the code to your phone instead ...

You can also request your code via text message. To receive your codes through text please complete the following:

Sign into your account
Select My Account
Select Account Settings
Select the blue Security tab on the left
Select Two Step Verification
Select Turn On
Enter your Phone Number and Password
Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account.

If you are still unable to get the code to work through text, choose I forgot my user ID or password and then choose I don't know my email address or user ID. You’ll be asked to provide some information about yourself, and then you’ll be asked a few questions verify your identity. If that method fails, you’ll get a phone number to contact customer support.

Re: Email verification code

Rodneyfrith52 — Tue, 04 Feb 2020 22:34:37 GMT

can you please resend my verification code to my email at [email address removed]

Re: Email verification code

julia touw — Fri, 14 Feb 2020 02:01:53 GMT

can I call you

Re: Email verification code

AlanT222 — Fri, 14 Feb 2020 02:10:17 GMT

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5 AM to 9 PM PT.

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software

Re: Email verification code

4Sweettax4 — Sat, 12 Mar 2022 20:24:08 GMT

Please send me the email verification for turbotax

Re: Email verification code

KatrinaLO — Sun, 13 Mar 2022 14:02:32 GMT

If you are having trouble with your verification code, there are a few things you can do to resolve the issue. Your verification code should arrive in 5 minutes or less.

If you are not seeing it in your email, check your spam or junk folders. You can get the email sent to a different address if you still can't locate it. If your code is not working, you can have a new code sent to you. Please see the instructions here for assistance.