topic Why won't TurboTax open after I updated my Mac to Monterey? in Get your taxes done using TurboTax

Why won't TurboTax open after I updated my Mac to Monterey?

87sugarkisses — Mon, 09 Mar 2026 08:11:14 GMT

My computer unexpectedly updated the OS to Monterey WHILE I was working on my taxes, now after 3 hours on the phone with Apple, Turbo Tax still won't open. I've installed and reinstalled multiple times, as well as restarted and reinstalled Monterey. Please help

Re: Why won't TurboTax open after I updated my Mac to Monterey?

MichelleLO — Sun, 13 Mar 2022 15:36:30 GMT

Please reach out to TurboTax Customer Support and request to speak to a tech support agent who can assist with this issue.

What is the TurboTax phone number?

Re: Why won't TurboTax open after I updated my Mac to Monterey?

87sugarkisses — Sun, 13 Mar 2022 17:19:35 GMT

I called Turbo Tax yesterday 3 times, as well as Apple. My computer is not the issue. It's the Turbo Tax software that is corrupted. I was on the phone from noon-9 pm yesterday and so far for an hour today with Turbo Tax (still on the phone with them), they are have NOT been helpful. They told me to call Amazon since I purchased my software from them to see if they could help! Customer service has been TERRIBLE from Turbo Tax this year! SUPER disappointed!

Re: Why won't TurboTax open after I updated my Mac to Monterey?

jsbigs — Sat, 30 Apr 2022 17:55:22 GMT

Did you ever get it to work? I have TurboTax Premier and filed an extension but am debating whether or not to update to Monterey until after I file my returns.