topic Federal return rejection Reject Code F8962-006-01 in Get your taxes done using TurboTax

My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

kaseyasey — Mon, 09 Mar 2026 04:19:08 GMT

Everything was inputted correctly on my part.

UPDATE:

I resubmitted mine on Wednesday 2/2/2022 and it was accepted.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I ...

Vanessa A — Fri, 28 Jan 2022 13:41:59 GMT

What was the error code?

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

Maggiemae007 — Fri, 28 Jan 2022 17:18:14 GMT

Same thing here!! Error code F8962 006-01

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I ...

TeresaM — Fri, 28 Jan 2022 19:31:04 GMT

Error message F8962-006-01 is a code from the IRS to explain the rejection. It does refer to Form 8962, which reconciles the Advanced Premium Tax Credit from your Form 1095-A.

Our information for this code is "This return cannot be electronically filed at this time due to a processing error that will be corrected on February 3, 2022. On, or after February 3, 2022, open the rejected return, review it for errors, and resubmit the return for electronic filing."

The IRS just began accepting e-filed returns on Jan 24th and this early in the season it is not uncommon for there to be updates. Please review the 1095-A area in your return, after February 3rd, when the updates should be in place. Then, refile and it should be accepted.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I ...

kaseyasey — Fri, 28 Jan 2022 20:13:11 GMT

Just like everyone else mentioned it was code:

F8962-006-01 - If Form 8962, Line 1 'TotalExemptionsCnt' has a non-zero value, then Line 5 'FederalPovertyLevelPct' must be equal to Line 3 'HouseholdIncomeAmt' divided by Line 4 'PovertyLevelAmt'.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I ...

kaseyasey — Fri, 28 Jan 2022 20:15:21 GMT

Thank you

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

yellowballoon251 — Mon, 31 Jan 2022 15:25:43 GMT

I received this same rejection.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

Heather_kelley2003 — Mon, 31 Jan 2022 15:44:08 GMT

Wow second time commenting. This is ridiculous not only me but several others with the same problem. Was wanting a tax advance because of car problems and can't even get my taxes to go through right. I file with turbo tax every year but this year not only was I charged 209. I can't even get my taxes to be accepted because of TotalExemptionsCnt' has a non-zero value, then Line 5 'FederalPovertyLevelPct' must be equal to Line 3. Now your saying February 3rd ! Wow could have went to Jackson Hewitt or HNR block and had a advance by now and paid the same . 209dollars for what !?!? Online assistance that can't even help because it's your system. Like wow refund me half my money back

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

joannemorgan72 — Mon, 31 Jan 2022 16:42:23 GMT

I am in the same boat. I gave TurboTax almost $200 to file these taxes. I am in dire need of my refund, as I am losing my apartment at the end of the month. I've called TurboTax several times before finally getting this code and no one could help me.

TurboTax, is this error on YOUR end or the IRS'? I am assuming it's on your end since I can't find anything online pertaining to this issue with any other tax softwares.

Please help all of us and let us know exactly what is going to be fixed on Feb. 3 so that we can be assured our returns will not be rejected again.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I ...

HeatherPLO — Mon, 31 Jan 2022 17:41:29 GMT

Please follow the instructions in the thread here. The return can be filed once everything is updated. We apologize for the delay.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I ...

joannemorgan72 — Mon, 31 Jan 2022 18:20:28 GMT

TurboTax, the link you provided has nothing to do with the error this thread is referring to.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

yellowballoon251 — Mon, 31 Jan 2022 18:30:01 GMT

I'm thinking this is an error on their end because he hasn't happened to anyone else that filed 1095-A.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I ...

TeresaM — Mon, 31 Jan 2022 18:33:03 GMT

Error message F8962-006-01 is a code from the IRS to explain the rejection. It does refer to Form 8962, which reconciles the Advanced Premium Tax Credit from your Form 1095-A.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

Bncg32 — Mon, 31 Jan 2022 18:37:18 GMT

Glad to know I’m not the only one in this situation even though I’m still very upset. I have been using turbo tax for 10 years plus and never have I been rejected twice or had to pay to file my taxes through them. I also filed through them this year because of the tax advance which I needed only to be rejected and have to wait for an error that was not due to any fault of mine. I can only hope that on February 3 I won’t be rejected 2 days later when I try to efile. This is crazy. I have never had such a hard time filing ever. Very disappointing if this is an error on turbo tax end. Don’t think I will use them anymore after this year

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

Benji414 — Mon, 31 Jan 2022 19:24:44 GMT

I have been rejected 3 times. Never in my life have I ever been rejected. It is ridiculous to have to pay for something that is not working right. I filed Jan 15th... could have been ahead of the rush like I am every year! We should not be charged for a service that has been broken!

I have used Turbo Tax the last 3 years. This year y'all have really done a disservice to your customers.

If it is a system error, then how do you know that Feb. 3rd it will be fixed? A certain date. Sounds a little off to me.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

Charity9jenkins — Mon, 31 Jan 2022 21:20:37 GMT

Can I cancel filling my taxes? I want to file with another company.

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I ...

MichelleLO — Mon, 31 Jan 2022 21:40:06 GMT

As long as you haven't paid your TurboTax Online fee (or registered a cost-free version), you can clear the information out of TurboTax Online you entered. Please see: Can I delete my tax return in TurboTax Online? for instructions.

@Charity9jenkins

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

Kristinandrews1 — Mon, 31 Jan 2022 23:12:01 GMT

This is so rediculous! I really hope it's fixed by the 3rd. I didn't even apply for health insurance from the marketplace last year because I got approved for Medicaid. But since I had it the year before they automatically started an application for me and I had it for January only 🙄

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

Toriraborn — Tue, 01 Feb 2022 00:04:02 GMT

So do we need to go in and do something to fix this issue on Feb 3rd or just hit file my taxes again?

Re: My return was rejected because of my Form 8962 I was told there was a processing error and I will have to wait until 2/3/2022 to refile. Is this error due to turbotax?

dinal22 — Tue, 01 Feb 2022 01:06:16 GMT

I also got the same error. It said my return was rejected and I’ve not ever gotten rejected since using Turbo Tax. Also, can’t file my State tax returns because of some form that I’ve never heard of before.

as far as being rejected, it seems like it’s an error on Turbo Tax’s end and I would genuinely like to refunded back the $68 I paid you all just for my federal taxes to get rejected AND I can’t file my state taxes because of some form, I’ve never had to file before. This is really upsetting. Considering the state of this country and world, people need their money.