topic Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf in Get your taxes done using TurboTax

Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

MarioH1 — Mon, 09 Mar 2026 08:21:10 GMT

The error message I am getting is "We can't e-file your return because we are unable to locate the attachment at / attachment/Form1116ScheduleB.pdf. Please go back and re-attach it. Then try e-filing again"

Why am I getting this error and how can I fix it.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

robtm — Fri, 11 Mar 2022 15:42:57 GMT

I just got through finishing my taxes and it included the sch b fine. Did you start over with the Foreign Tax button in deductions and credits screen and click through? That's what I did and had no problems.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

MarioH1 — Fri, 11 Mar 2022 16:10:00 GMT

Thank you for taking the time to share. I did exactly that and everything went OK till the “Transmit Return Now” and that is when it gave me the error message

since then I talked with customer service. The problem was not solved. I understand there will be a patch tomorrow that will hopefully fix the problem. Will wait and see

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

SBBD — Fri, 11 Mar 2022 16:37:08 GMT

Same problem of not able to E-File. Unable to locate attachment Form1116 Schedule B. Start the review over on the Foreign Tax Credit Schedule B worksheet with no luck. Still unable to E-File???

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

HBerkley — Fri, 11 Mar 2022 17:50:01 GMT

I just went to e-file and hit the same issue. Seems to be a Turbotax issue. One of many I am finding this year. The 1116 Form just came out this morning with the update so I guess they didn't test adequately. Hopefully it will be fixed quickly.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

apinkc — Fri, 11 Mar 2022 21:58:17 GMT

Same problem as everyone else

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

MarioH1 — Sat, 12 Mar 2022 13:56:51 GMT

As a quick update, there was a software update this morning after which I was able to e-file. It looks like the problem is solved after all

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

tjslas — Sun, 13 Mar 2022 14:27:36 GMT

still not working. I can't transmit return. I am using turbotax premier desktop. software is up to date.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

EbonyL122824 — Sun, 13 Mar 2022 18:46:49 GMT

Follow the instructions in this help article here to ensure you have the latest update. Use this link here to contact Customer Support if you need further assistance.

@tjslas

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

planetbob — Fri, 18 Mar 2022 12:47:30 GMT

It's Friday the 18th of March and it still isn't fixed. I hope someone called TT about this, I live overseas so it's difficult and I don't trust the mail system here.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

HBerkley — Fri, 18 Mar 2022 12:59:27 GMT

PlanetBob - I just uploaded the updates for today and things went through without a hitch and without the attachment. I wonder if because you are overseas the updates have not been put on the update servers that are in your area. (Most companies use services that cache things closer to the users.) I would wait a little bit and then try to update again.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

planetbob — Fri, 18 Mar 2022 13:16:37 GMT

Thanks for the info. I uploaded the updates today but I'll wait another day to see if it changes, although I use a VPN so I should be good.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

dave166 — Tue, 22 Mar 2022 18:32:54 GMT

has turbotax issued a patch for this as part of a general bugfix (apparently not...) or do you have to contact them individually?

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

planetbob — Tue, 22 Mar 2022 19:50:29 GMT

I still have the issue. My last update was 3/18 and it didn't fix the problem. Still waiting...

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

mikeyt10 — Wed, 23 Mar 2022 00:53:24 GMT

as of today 3/22/2022 this is still an issue. Unable to eFile because of cant find File1116ScheduleB!

Cant go to paper file because e must efile NY tax return so I cant Paper file Fed and eFile NY because NY must file with Fed.

Come on TurboTax!

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

CarissaM — Wed, 23 Mar 2022 16:25:34 GMT

The form is available for both e-file and mail file currently. If you are still unable to file it would be best to follow the instructions here to contact us by phone, so we can look into this further.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

dave166 — Wed, 23 Mar 2022 16:35:48 GMT

i phoned intuit on 3/22. the tech did a remote access session to verify the error, consulted with the 'higher ups', and told me to file by paper. since this is a 1040x and the IRS is on a starvation diet, the amended return wouldn't be processed for a year after the original. not a feasible solution. i haven't had any luck trying to 'attach' the Form1116 as a separate document either.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

Anonymous — Thu, 24 Mar 2022 21:37:59 GMT

Hi @CarissaM ,

Unfortunately the phone support option doesn't seem to work well for this problem. I called in twice yesterday, the first time we spent around 45 minutes working through things and then they forwarded me to a supervisor who got to say "Hello" just before the call dropped. Calling back in, I had to go through the whole process again. She looked at the information available to her, which still says that Form 1116 Schedule B would be added by Mar 31. We had to go around a few times for me to make it clear that the latest (now previous) update (v0538) included it. They opened a case and I believe put in all the relevant information. Then, 30 minutes later I received an email:

"We appreciate your patience while we looked into your issue. After investigating the issue, we found that we did not receive enough information from the Product support or Tax support expert to complete a full investigation into your concern.

We apologize for this. However, If you’re still having trouble or there’s something else we can help you with, feel free to give us a call."

I could call in for a third time, and go through the whole thing again, but I don't expect it would be any better. Is there a way to talk with someone beyond first-tier support in order to demonstrate and provide any info necessary to address this bug?

My situation as fyi:

Windows 11 w/ TurboTax Deluxe Download. Was 0538, problem still occurs on 0543.

Pre-0538 TurboTax would pop up saying 1116B was not available and blocked me from e-filing. With 0538 I was allowed to proceed through the e-file dialogs, I got to pay the state e-file fee, then when hitting "Transmit Returns Now" the error pops up: "We can't e-file your return because we are unable to locate the attachment at /attachment/Form1116ScheduleB.pdf. Please go back and re-attach it. Then try e-filing again."

To be clear, printing (to pdf) the preview before filing shows 1116 and 1116B. Forms view also shows both forms. Going to the Tools menu, "Attachments" is greyed out and I can find no option to force generate an attachment.

Per other forum posts, I've tried going into Forms mode, deleting all 1116-related forms, then going through the Foreign Tax interview again. Same error.

I've also tried switching from Foreign Tax Credit to Deduction, then back to Credit. Same error.

The original return was created pre-0538, so I created a completely new return using 0538, entered all information for Federal and State returns, paid for State e-file again (phone support issued me a refund). Same error.

This morning, TurboTax upgraded from 0538 to 0543 so tried to e-file again. Same error.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

MarilynG1 — Thu, 24 Mar 2022 21:58:42 GMT

Try this. If you're using TurboTax Desktop, go to FORMS and 'Open Form' 1116.

Then go to FILE > Save to PDF. The pop-up window has the form selected for you; click on 'Save as PDF' at the bottom.

Make sure you program is updated. There was a big update this morning.

Re: Can't e-file. Unable to locate attachment at / attachment/Form1116ScheduleB.pdf

tjslas — Thu, 24 Mar 2022 22:33:03 GMT

I have the same problem and have tried all the same steps. Thank you for documenting them so well. I am using same product version and have all the updates. The only exception is I have not filed state return. NY rejects state return if federal is not accepted. NY also only accepts e-file so printing and mailing is not an option.. Taking a deduction is also not an option unless TurboTax will reimburse my 84 year old mother in-law the $592 tax credit she is due from foreign tax carryover credit with her standard deduction. 1116 form and schedule b both are included in pdf print of tax return. There are no errors in the return. this issue of not transmitting due to “unable to locate 1116 schedule b pdf “ is a bug in software that needs to be resolved. Getting very frustrated with TurboTax and lack of responsibility. I have been using TurboTax since it was available on 3-1/2 floppy disks, probably 25 years now. Fix the bug, test it and release an update. Stop wasting hours of people’s time on customer service calls, installing updates that don’t work, deleting forms, redoing the interview, taking the deduction and backing up in the interview to try and clear the problem. I will end my rant with worst I have seen from TurboTax in 25+- years of using your program.