topic employer information in Get your taxes done using TurboTax

employer information

buffrph — Mon, 09 Mar 2026 09:03:44 GMT

turbotax is not letting me enter employer's name

Re: employer information

AliciaP1 — Sat, 05 Mar 2022 16:45:14 GMT

Can you clarify where you are trying to enter the information and in what version?

Re: employer information

SweetieJean — Sat, 05 Mar 2022 16:58:53 GMT

Omit any special characters when entering your W-2 in Federal > Wages and Income > Wages.

Re: employer information

buffrph — Sun, 20 Mar 2022 22:56:31 GMT

i downloaded turbotax premier and am trying to enter W-2 info for employer

Re: employer information

buffrph — Sun, 20 Mar 2022 22:59:01 GMT

i haven't used any special characters

Re: employer information

TeresaM — Mon, 21 Mar 2022 12:11:40 GMT

If you are using TurboTax Online, the most likely reason for buttons that don't work or not being able to enter information is that something in the web browser is not displaying the page properly. The easiest way around this is to simply use a different web browser. You can select from Google Chrome, Mozilla Firefox, Internet Explorer, Safari, and more. If you need to install another browser, be sure to go to the trusted home site for the software for security reasons. Or you can clear the cache and cookies in your current browser.

Click this link for a TurboTax Help Article Clear cache and cookies

If you are using a touch screen, please try a keyboard and see if that makes a difference.

If you are using the Turbo Mobile App, try opening Turbo Tax in the browser window on your phone. It will use the same login information but may display the page better.