topic Re: My product key is not working giving me error code 607 in Get your taxes done using TurboTax

My product key is not working giving me error code 607

adlakha2000 — Mon, 24 Aug 2020 01:23:38 GMT

error code 607 just baught turbo tax home & business from staples

Re: My product key is not working giving me error code 607

mesquitebean — Mon, 24 Aug 2020 01:37:14 GMT

@ adlakha2000 wrote:
error code 607 just baught turbo tax home & business from staples

First be sure you are entering the license code characters carefully. Don't confuse G and 6, or S and 5, or O (letter O) and 0 (zero), etc.

Re: My product key is not working giving me error code 607

adlakha2000 — Mon, 24 Aug 2020 01:41:29 GMT

I put all info very carefully

Re: My product key is not working giving me error code 607

mesquitebean — Mon, 24 Aug 2020 01:45:00 GMT

After verifying you are entering the correct characters, if you are still getting the error, here's how to phone TurboTax Support during business hours.

Hours are 5AM-5PM Pacific (8AM-8 PM Eastern) Monday-Friday.

You can use this contact form to get an incident number and phone number:
https://support.turbotax.intuit.com/contact

In the form, where it asks for product, be sure to choose the CD/download version and for which OS (Windows or MAC), then choose which edition.

For issue, you can just say something like license activation error code 607 without quotes.

Re: My product key is not working giving me error code 607

nparcon — Mon, 28 Feb 2022 18:52:51 GMT

Hello, I am getting the same error. I have copied my code from where I I downloaded my TurboTax. When I called the phone number it was automated and sent me a link back to here. Is there another process?

Re: My product key is not working giving me error code 607

MichelleLO — Mon, 28 Feb 2022 20:06:40 GMT

Please see My code doesn't work for assistance with troubleshooting your license code error.

@nparcon

Re: My product key is not working giving me error code 607

nparcon — Mon, 28 Feb 2022 20:25:17 GMT

That did not help in my situation also. I get a message saying "The license code you entered is not valid" and I have copied my code and pasted, I have also typed it.

Re: My product key is not working giving me error code 607

HeatherPLO — Mon, 28 Feb 2022 20:50:28 GMT

@nparcon

If the above suggestion does not work, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.