topic Call (800) 446-8848. in Get your taxes done using TurboTax

How do I contact a turbotax representative?

marilyngillen — Sat, 01 Jun 2019 18:35:52 GMT

Call (800) 446-8848.

CarolynM — Sat, 01 Jun 2019 18:35:57 GMT

Call (800) 446-8848.

Re: How do I contact a turbotax representative?

Erockbeast1 — Sun, 09 Feb 2020 01:24:57 GMT

What to do when you receive a 00090382 letter

Re: How do I contact a turbotax representative?

BrandiLO — Sun, 09 Feb 2020 02:07:22 GMT

I'm not finding a letter or rejection using that code. Can you please provide more details about the letter?

Re: How do I contact a turbotax representative?

Lekisha — Tue, 24 Mar 2020 17:41:11 GMT

I need to talk to someone. I was told because my daughter doesn’t pay for 50% of her living arrangements and she lives with me. She still goes to school and works. They told her that when it ask can someone file her say yes. She did that and they rejected her refund. Why can. Someone call me and explain why not or how she can fix it?The representative told me they would give her back the taxes they took from her. My name is [removed], number is [phone number removed]. I look forward to speaking with you

Re: How do I contact a turbotax representative?

LeonardS — Tue, 24 Mar 2020 16:44:48 GMT

What was the specific reason or rejection code? Post that information to this thread for help in resolving the issue. Check your daughter's return for any errors and to verify that checked the box shown.

Re: How do I contact a turbotax representative?

Roger15 — Sun, 29 Mar 2020 19:21:54 GMT

I need to be able to pull cash off my card from atm and the bank when I try it tells me exceeded daily limit I need this fixed as soon as possible like now

Re: How do I contact a turbotax representative?

DoninGA — Sun, 29 Mar 2020 19:24:20 GMT

@Roger15 wrote:

I need to be able to pull cash off my card from atm and the bank when I try it tells me exceeded daily limit I need this fixed as soon as possible like now

Call the phone number on the back of your card.

Re: How do I contact a turbotax representative?

Roger15 — Sun, 29 Mar 2020 19:27:22 GMT

I need my daily limit changed

Re: How do I contact a turbotax representative?

DoninGA — Sun, 29 Mar 2020 19:28:08 GMT

@Roger15 wrote:

I need my daily limit changed

Call the phone number on the back of your card.

Re: How do I contact a turbotax representative?

montezd1998 — Thu, 09 Apr 2020 18:43:20 GMT

I just wanna ask will my the stimulus check go on my turbo card or not

Re: How do I contact a turbotax representative?

CatinaT1 — Thu, 09 Apr 2020 18:46:22 GMT

Follow these sites for the most up to date info. Things are changing rapidly. Not all questions have been answered yet.

IRS Coronavirus Tax Relief

TurboTax Corona Virus Tax Center Updates

https://www.sbtpg.com/coronavirus-stimulus-payment-info/

Re: How do I contact a turbotax representative?

SheilaCoco — Sat, 11 Apr 2020 18:25:12 GMT

I need to speak to a representative asap

Re: How do I contact a turbotax representative?

DoninGA — Sat, 11 Apr 2020 18:27:13 GMT

@SheilaCoco wrote:

I need to speak to a representative asap

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Re: How do I contact a turbotax representative?

rochelle67wfwf — Sun, 26 Apr 2020 03:41:22 GMT

Hello I need a replacement card sent out to my address !!! So I could activate my card... Thanks

Re: How do I contact a turbotax representative?

JotikaT2 — Mon, 27 Apr 2020 19:09:20 GMT

If you no longer have access to your Turbo Visa Debit Card, you have two options:

1) If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen.

2) If you don’t know your account login information, call 888-285-4169 for assistance.

You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

If calling, please be patient. It might take a number of attempts to get through.

Re: How do I contact a turbotax representative?

Akyria12 — Tue, 12 May 2020 13:45:15 GMT

I was not giving in I.P pin number

Re: How do I contact a turbotax representative?

JotikaT2 — Tue, 12 May 2020 20:34:05 GMT

The IRS would be the only agency that can assist you with this.

See the following link as there is a website you can also use to obtain your IP PIN.

Obtaining your 6-digit IP PIN

Re: How do I contact a turbotax representative?

chrisclay6969 — Thu, 14 May 2020 07:16:59 GMT

I need to talk to a rep ASAP

Re: How do I contact a turbotax representative?

mesquitebean — Fri, 15 May 2020 11:39:15 GMT

@ chrisclay6969 wrote:
I need to talk to a rep ASAP

You didn't say for what kind of issue, so here's how to reach general Customer Support if you are using a paid product (PLUS or higher). Free Edition does not have phone support but can use social media as I will mention below.

Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or use this contact form:
https://support.turbotax.intuit.com/contact

If you are using Free Edition, to get phone support you'd need to upgrade to PLUS (29.99) or higher edition. Or you can contact a TurboTax Support agent directly for free via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax