topic Just purchased the 2021 Windows version for download instead of the MAC version. Can I get a refund? in Get your taxes done using TurboTax

Just purchased the 2021 Windows version for download instead of the MAC version. Can I get a refund?

katel32 — Mon, 09 Mar 2026 04:53:49 GMT

Re: Just purchased the 2021 Windows version for download instead of the MAC version. Can I get a refund?

Kat — Sat, 26 Feb 2022 09:04:36 GMT

No one here can issue a refund. You'll need to contact TurboTax Customer Support for assistance using the info I'm linking below. Just tell the Support rep that you purchased the wrong product, and he/she will assist you.

You'll be requesting a call back from Support. NOTE: When entering your subject matter, don't use the word "refund". Instead, use the words "billing issue". Support will be available tomorrow.

What is the TurboTax phone number?

Re: Just purchased the 2021 Windows version for download instead of the MAC version. Can I get a refund?

katel32 — Tue, 01 Mar 2022 16:19:28 GMT

Thank you!