topic Re: Not been able to file a return because I do not have a Identity Protection PIN. I have tried ... in Get your taxes done using TurboTax

Not been able to file a return because I do not have a Identity Protection PIN. I have tried calling the number but have gotten no help. What are my options?

techy90 — Mon, 09 Mar 2026 05:02:27 GMT

Can not receive any of the much needed covid stimulus due to not having a protection PIN. Have tried calling like the IRS website says, but they are not helping anyone with this problem.

Re: Not been able to file a return because I do not have a Identity Protection PIN. I have tried ...

DianeW777 — Thu, 24 Feb 2022 20:55:52 GMT

The IRS has a dedicated site for IP PIN retrieval. You can also try contacting the Taxpayer Advocate Service (TAS) for assistance.

How to retrieve your IP PIN online

You may use our Get an IP PIN online tool to retrieve your current IP PIN. If you don’t already have an account on IRS.gov, you will be asked to register for an account and validate your identity.

If you previously created an online account and obtained an IP PIN, access Get an IP PIN and log in to your account. You may be required to verify your identity again due to our increased account security.

How to get your IP PIN reissued

If you're unable to retrieve your IP PIN online, you may call us at 800-908-4490 for specialized assistance, Monday - Friday, 7 a.m. - 7 p.m. your local time (Alaska & Hawaii follow Pacific Time), to have your IP PIN reissued. An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.

Exception:

It’s after October 14 and you haven’t filed your current or prior year Forms 1040 or 1040 PR/SS.

If you fall under the exception and if you cannot access the get your IP PIN online tool, your best alternative at this time is to file your tax return by paper without your IP PIN.

You’ll need to complete and mail a paper tax return without your IP PIN. We’ll review your return to confirm it’s yours, but this may delay any refund you’re due.

Note: The Form 15227 application process is only for taxpayers who are newly opting into the program and do not already have an IP PIN requirement.

Re: Not been able to file a return because I do not have a Identity Protection PIN. I have tried ...

techy90 — Thu, 24 Feb 2022 21:36:39 GMT

None of your recommended options are acceptable for me. Allow me to explain. Using that website is a no go because I do not have a valid ID. Option 2 is not a real thing. I do not even know why that is listed as an option on their site. I have tried to call numerous times before and I always get a prerecorded message specifically saying that they can not help with IP PIN. I do not have access to a printer so that option is also a no go. I guess I am just another person screwed over by the incompetent federal government. Have not been able to file for the last 3 years because for whatever reason corrupt incompetent IRS decided to issue me an IP PIN but not actually send it. I will never again pay a single cent to federal or state & will only accept compensation off the books. This issue can be closed.

Re: Not been able to file a return because I do not have a Identity Protection PIN. I have tried ...

LeonardS — Thu, 24 Feb 2022 21:57:17 GMT

The lack of an IP PIN only prevents you from efiling your return, As @DianeW777 stated in her reply for still have the option to file a paper return and mail it to the IRS,

This link How do I print and mail my return in TurboTax Online? will guide you through the steps to file a paper return

If you do not have a printer you can save your return to a flash drive and then have it printed by an office supply company or someone you know that has a printer.

This link How do I save my return as a PDF in the TurboTax software for Windows? will provide you with the procedure for saving your return.