topic I'm getting "We need to fix an error with box 14" My employer has 2 Nontaxable insurance fields and Turbotax is saying I have a duplicate which is accurate for my W-2 in Get your taxes done using TurboTax

I'm getting "We need to fix an error with box 14" My employer has 2 Nontaxable insurance fields and Turbotax is saying I have a duplicate which is accurate for my W-2

hawthorne-locket — Mon, 09 Mar 2026 05:05:00 GMT

Re: I'm getting "We need to fix an error with box 14" My employer has 2 Nontaxable insurance fiel...

AnnetteB6 — Thu, 24 Feb 2022 14:01:27 GMT

Since box 14 is primarily used for informational purposes rather than having the information transferred to other parts of your tax return, try changing the description of the second entry so that it is not a duplicate entry.

For example, if one description says 'non-taxable insurance' then make the second one say 'non-taxable insurance-1' or something like that. You still know what it is, but it is not an exact duplicate.

Re: I'm getting "We need to fix an error with box 14" My employer has 2 Nontaxable insurance fiel...

hawthorne-locket — Mon, 28 Feb 2022 13:46:37 GMT

If I change the description then I'm altering whats actually reported on the W-2. This doesnt sound right.

Re: I'm getting "We need to fix an error with box 14" My employer has 2 Nontaxable insurance fiel...

LenaH — Mon, 28 Feb 2022 14:18:59 GMT

As stated above by @AnnetteB6, you can change the description for Box 14.

Generally, the Box 14 items of your W-2 are for informational purposes and would not affect your income tax return. Employers can put just about anything in box 14; it's a catch-all for items that don't have their own dedicated box on the W-2.

For more information, please see What is box 14 on my W-2 for?

@hawthorne-locket

Re: I'm getting "We need to fix an error with box 14" My employer has 2 Nontaxable insurance fiel...

hawthorne-locket — Mon, 28 Feb 2022 14:24:49 GMT

I did that and it still says it needs review but now doesn't specify the issue. of all the years I've used TT this has been by far the most difficult filing I've had. I appreciate all your help though.

Re: I'm getting "We need to fix an error with box 14" My employer has 2 Nontaxable insurance fiel...

LenaH — Mon, 28 Feb 2022 14:51:54 GMT

Did you import your W-2 from your employer? Sometimes, box 14 entries of imported W-2's will get filled in, but the categories need to be selected. Please select box 14 categories and once that is complete, your W-2 should pass review.

If this does not work, then please delete the imported W-2 and re-enter manually. This should correct the problem.

@hawthorne-locket