topic Re: Return Rejected 4 time, I have input prior year AGI in Get your taxes done using TurboTax

Return Rejected 4 time, I have input prior year AGI

390512 — Thu, 03 Feb 2022 17:02:23 GMT

2021 Filed Return rejected 4 time. Message states AGI required. I have entered 2020 AGI Amount from Line 11. Any suggestions.

Re: Return Rejected 4 time, I have input prior year AGI

DoninGA — Thu, 03 Feb 2022 17:03:26 GMT

Try entering a 0 (zero) for the 2020 AGI and e-file again.

Re: Return Rejected 4 time, I have input prior year AGI

390512 — Sun, 06 Feb 2022 14:23:02 GMT

NO!

I refiled usin g zer and was rejected. AGI for 2020.

I filed 2020 with Turbotax, but filed by mail and not Direct Deposit.

I gave up on 2021 and mailed my return.

Very Frustrating when you cnnot talk to an individual from Turbotqax to help with problem/

I have used Turbotax the last 6 years, this may have been my last.

Re: Return Rejected 4 time, I have input prior year AGI

mcb3 — Mon, 21 Feb 2022 21:55:08 GMT

I'm having the same problem. Any other ideas?

Re: Return Rejected 4 time, I have input prior year AGI

HeatherPLO — Mon, 21 Feb 2022 22:07:59 GMT

@mcb3

Have you tried entering 0 for the AGI? If this doesn't work, you may have to file your return by mailing it in. Please see this Help Article for more information.

Re: Return Rejected 4 time, I have input prior year AGI

Affordabletaxes2021 — Mon, 21 Feb 2022 22:38:01 GMT

Did you receive unemployment in 2020? If so subtract that amount from AGI

Re: Return Rejected 4 time, I have input prior year AGI

tjtx2022 — Tue, 22 Feb 2022 00:36:56 GMT

Help file says:

Returns can't be e-filed if they:

Contain overrides
Have no taxable income
That's absurd - have filed with TT a number of years with no taxable income.

Re: Return Rejected 4 time, I have input prior year AGI

EbonyA — Tue, 22 Feb 2022 00:59:46 GMT

Are you experiencing a specific issue as it relates to this topic? is your e-file being rejected due to AGI reasons? If so, please provide more details so that we may appropriately assist

@tjtx2022

Re: Return Rejected 4 time, I have input prior year AGI

tjtx2022 — Tue, 22 Feb 2022 15:33:21 GMT

I don't know what else to say.

The AGI that we reported last year matches exactly.

That kinda makes this whole problem weird.

We've tried resubmitting 3 times with no luck. Just strange.

Re: Return Rejected 4 time, I have input prior year AGI

DoninGA — Tue, 22 Feb 2022 15:35:38 GMT

@tjtx2022 wrote:

I don't know what else to say.

The AGI that we reported last year matches exactly.

That kinda makes this whole problem weird.

We've tried resubmitting 3 times with no luck. Just strange.

There is a possibility that the IRS does not have your 2020 AGI in their database.

Try entering a 0 (zero) for the 2020 AGI and e-file the 2021 tax return again.

Re: Return Rejected 4 time, I have input prior year AGI

mcb3 — Tue, 22 Feb 2022 15:53:34 GMT

I have checked the info the IRS has for last year's tax return. They have the correct amount. I believe this is a TurboTax problem not an IRS problem.

Re: Return Rejected 4 time, I have input prior year AGI

DoninGA — Tue, 22 Feb 2022 15:54:49 GMT

@mcb3 wrote:

I have checked the info the IRS has for last year's tax return. They have the correct amount. I believe this is a TurboTax problem not an IRS problem.

Have you tried entering a 0 (zero) for the 2020 AGI and e-file the 2021 tax return again?

Re: Return Rejected 4 time, I have input prior year AGI

tjtx2022 — Tue, 22 Feb 2022 17:05:11 GMT

The $0 AGI last year "trick" worked to get the return filed but how in hell is it possible that the IRS doesn't have a clue as to what I made last year and, I assume, how much I paid them.

The IRS seems to be totally dysfunctional.