topic Before update my return was 10 000, after it's 2000$ What happened in Get your taxes done using TurboTax

Before update my return was 10 000, after it's 2000$ What happened

ZoroTT — Mon, 09 Mar 2026 05:21:18 GMT

Before update my return was 10 000, after it's 2000$ What happened? I did not entered any new info in between.

Re: Before update my return was 10 000, after it's 2000$ What happened

MichelleLO — Wed, 23 Feb 2022 22:53:05 GMT

Have you already filed your tax return?

Re: Before update my return was 10 000, after it's 2000$ What happened

ZoroTT — Wed, 23 Feb 2022 23:19:16 GMT

No, I did not file yet. But it's incredibly low compared to other years, was near 10 000 usually.

Re: Before update my return was 10 000, after it's 2000$ What happened

Vanessa A — Wed, 23 Feb 2022 23:36:35 GMT

The best thing to do is to go back and double check all of your entries, paying special attention to your W-2's and other income items and taxes withheld. Also, walk through the answers in the personal info section. If something was not marked correctly, you could be losing a credit for a child, or filing with a different filing status.

Depending on how many children you are claiming, if you received the Advanced Child Tax Credit, you may see a noticeable difference because half of the child tax credit was already received instead of getting it all at once like you normally would.

If everything is accurate, you can get your 2020 return and compare it to your 2021 return to see where the difference is coming from. Lines 16-34 will tell you what your refund consists of, if it is different than last year on a certain line, then go back to that section in TurboTax and double check your answers.

If you look at your 1040, line 28 will be the amount you are getting for the child tax credit. If you did not receive any advance payments. The $6,400 would be something more than the child tax credit. If you are only claiming one child, then you your Child Tax Credit will be either $3,000 or $3,600.

Line 32 is your refundable credits which includes your Earned Income Credit, Child Tax Credit, Dependent Care Credit and a few other refundable credits from Schedule 3.

Line 33 of your 1040 are your total payments. This is NOT a refund amount, this is the sum of what you had withheld from your paychecks and all of your credits, some credits are refundable others are not.

Line 34 is the amount of your refund. This is how much you paid in, plus your credits minus your tax liability.

You can see your 1040 using forms mode in TurboTax Desktop or if you are using TurboTax online by clicking the following:

Tax Tools
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View Tax Summary
Preview My 1040

Re: Before update my return was 10 000, after it's 2000$ What happened

ZoroTT — Sat, 12 Mar 2022 20:01:42 GMT

I did a quick online filling on intuit website, and I get 16 000$. It's just probelmatic. We never had such a low refund. I purchased a download version fom Target, can I get a refund with in 60 day's?

Re: Before update my return was 10 000, after it's 2000$ What happened

HeatherPLO — Sun, 13 Mar 2022 22:14:23 GMT

We are unable to assist with specific billing questions here. For more details, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.

Re: Before update my return was 10 000, after it's 2000$ What happened

Critter-3 — Sun, 13 Mar 2022 22:23:19 GMT

@ZoroTT

If you bought the downloaded version switch to the forms mode and look at the return. Compare it to the prior year return in post back which lines look wrong in the current returns.