topic Re: Can I talk to programmer? in Get your taxes done using TurboTax

Can I talk to programmer?

ADEBENEDICT — Mon, 09 Mar 2026 05:21:30 GMT

I'm finding the same code error as last year. Can I share this info. with a live turbo tax rep??

Re: Can I talk to programmer?

Anonymous_ — Mon, 21 Feb 2022 21:04:21 GMT

The best you can do is contact Support (link below) and hope that they relay your message.

What is the TurboTax phone number? (intuit.com)

Re: Can I talk to programmer?

VolvoGirl — Mon, 21 Feb 2022 21:07:43 GMT

What's wrong? Maybe it's a known error or we can help you enter it using a work around. Or maybe it's right and you are answering a question wrong.

Re: Can I talk to programmer?

ADEBENEDICT — Mon, 21 Feb 2022 21:35:37 GMT

Last year I corrected the Turbo tax estimate for the Recovery Act Refund. BUT Turbo tax entered the estimate it calculated instead. The IRS got the error and billed me accordingly. This year Turbo tax calculates a "third" Recovery Act Refund that I should have received. If not, then it will enter that amount in my return. The problem: there was no "third" rebate! Not for me or for anyone.

Re: Can I talk to programmer?

VolvoGirl — Mon, 21 Feb 2022 21:41:41 GMT

Yes there is a 3rd Stimulus payment of $1,400 per person. The IRS sent them out starting in March 2021 based on your 2019 or 2020 return. It gets reconciled on your 2021 return line 30 as the Recovery Rebate Credit.

If you didn't get the full 3rd Stimulus payment in 2021 based on your 2020 income or qualify for more, you will get it on your 2021 return line 30 Recovery Rebate Credit if you qualify based on your 2021 income. See IRS question 2 here,

2021 Recovery Rebate Credit — Topic C: Eligibility for claiming a Recovery Rebate Credit on a 2021 tax return | Internal Revenue Service

To get to the stimulus questions in TurboTax at any time, you can search for stimulus or recovery rebate credit then hit ENTER and there should be a Jump to link

If you are trying to trigger it,

Click on Other Tax Situations at top

Click on Let's get started

Answer some questions then Continue

Then click on Let's keep going

Next screen is for the Third Stimulus, if you qualify

Re: Can I talk to programmer?

VolvoGirl — Mon, 21 Feb 2022 21:48:01 GMT

Don't understand what happened on your 2020 return for the first 2 Stimulus payments. You only had to enter what you actually received and Turbo Tax would claim any missing amount on line 30. Sounds like you claimed too much on line 30. Maybe you missed entering the total you had already got. Like you might have got the second payment for 2020 after you filed. It came out Dec 2020 - Feb 2021.