How to report obvious bugs to TurboTax

fgdollar — Mon, 09 Mar 2026 05:26:54 GMT

I am trying to report two obvious bugs in TurboTax Premier 2021.

1) It asked me how I liked the import process which I had not used. OK I can ignore that.

2) I was using the "step me through all income" option and it put me in an infinite loop. I was in the investment Income section and answered No to every question. After the last question it put me back to the first question for that section. I had to get out of the "step me through all income" process and manually go to the next income section.

Re: How to report obvious bugs to TurboTax

DoninGA — Sun, 20 Feb 2022 22:51:31 GMT

This is a known problem in the investment section.

See this TurboTax support FAQ - https://ttlc.intuit.com/community/income/help/why-am-i-stuck-in-a-loop-in-the-investment-income-section-when-i-choose-walk-me-through-everything/00/2432685

topic How to report obvious bugs to TurboTax in Get your taxes done using TurboTax

How to report obvious bugs to TurboTax

Re: How to report obvious bugs to TurboTax