topic Re: CA_CharitableContributions_Hold in Get your taxes done using TurboTax

CA_CharitableContributions_Hold

Lamboom2 — Mon, 09 Mar 2026 05:51:19 GMT

HI... 2021 Return accepted by Feds but rejected by state (California) ... Filing jointly (2 Old people 77+) I clicked on the E-Mail notice from TurboTax.. "Let's Fix my Return" The implication is that TurboTax would "walk-through" the FIX. Nothing could be further from the truth. Turbotax provides no clues as to what's wrong .. or, how to "fix it" ... I reviewed the CA return.. looks fine to me.. in fact, there is no entry for "charitable contributions" .. so, I just re-filed .. and will keep doing so ad nauseam. How can the federal be correct and the CA return be wrong when TurboTax created both? Thanks for any clues.. Regards, Michael

Re: CA_CharitableContributions_Hold

NashayLO — Fri, 18 Feb 2022 18:02:35 GMT

Your CA rejection is due to an internal error that was fixed on 2/17/2022. Please see this TurboTax FAQ, for more information, How do I file my return after receiving CA_CharitableContributions_Hold?

Re: CA_CharitableContributions_Hold

stargazer49 — Fri, 18 Feb 2022 21:33:38 GMT

Your statement that this situation was fixed in the 2/17/2022 update is still incorrect. Error still occurs even though I downloaded the update and then went thru the entire CA state return process again. Resubmission was on 2/17/2022 @ 1:07PM and was rejected with the same error on 2/18/2022 at 11:20AM. Note, no errors were found by me or TurboTax software as part of the process. Note that all times are PST.

Re: CA_CharitableContributions_Hold

Anonymous — Sat, 19 Feb 2022 03:16:52 GMT

The text appears briefly, but then disappears! Spooky.

Re: CA_CharitableContributions_Hold

Lamboom2 — Sat, 19 Feb 2022 03:17:11 GMT

Thanks... Great answer.. TurboTax just isn't working properly... I'll keep filing the rejected return, over and over until it's accepted... Nothing else will work.

Re: CA_CharitableContributions_Hold

MichelleLO — Sun, 20 Feb 2022 16:50:16 GMT

Please reach out to TurboTax Customer Support for assistance with this issue.

What is the TurboTax phone number?

Re: CA_CharitableContributions_Hold

california_taxpayer — Wed, 23 Feb 2022 16:16:09 GMT

This error is not fixed and you linked to a non-existent FAQ.

Not only is the program broken, the customer service in relation to the error has not been effective or competent.

I think TurboTax owes, at minimum, a refund on the state fee to the people who are getting this error.