topic I am wondering I’m being charged a $40 first refund fee? I paid for my fees up front. And this is very far from my first time using Turbo Tax. I did not agree to this in Get your taxes done using TurboTax

I am wondering I’m being charged a $40 first refund fee? I paid for my fees up front. And this is very far from my first time using Turbo Tax. I did not agree to this

mlw0604 — Mon, 09 Mar 2026 05:31:39 GMT

Re: I am wondering I’m being charged a $40 first refund fee? I paid for my fees up front. And thi...

MichelleLO — Tue, 22 Feb 2022 19:41:23 GMT

We are aware of an issue related to your Refund Processing that may have caused you to see a smaller-than-expected refund.

We’re in the process of reimbursing all who were affected. Within the next 24-48 hours, those affected will receive a credit for $36.25 or $37.25. If you were affected, look for a deposit (in the bank account associated with your return) labeled, "Remaining Federal Refund Due". If you don't see that deposit in a few business days, please reach out to TurboTax Customer Support.

What is the TurboTax phone number?

Re: I am wondering I’m being charged a $40 first refund fee? I paid for my fees up front. And thi...

mlw0604 — Tue, 22 Feb 2022 23:03:41 GMT

Can you explain why it’s less than the $40 that I, along with apparently many other people, were erroneously charged?

Re: I am wondering I’m being charged a $40 first refund fee? I paid for my fees up front. And thi...

CarissaM — Tue, 22 Feb 2022 23:34:51 GMT

There was an error that caused too much to be withheld from the refund. We are making it right and issuing the remaining balance in a refund.

If you need additional assistance, please comment below.