topic Extra Fee in Get your taxes done using TurboTax

Extra Fee

Hsheffield01 — Mon, 09 Mar 2026 05:33:13 GMT

Is there a extra free coming out this year? I have a 39$ fee and then another 40$ fee I wasn’t aware of and the names of them are for the same thing.

Re: Extra Fee

HeatherPLO — Tue, 22 Feb 2022 00:36:17 GMT

@Hsheffield01

Did you pay your fees with your refund? This is a known issue that an additional fee was processed, and SBTPG is working to get these reversed:

We’re aware of an issue related to your Refund Processing that may have caused you to see a smaller-than-expected refund.
We’re in the process of reimbursing all who were affected. Within the next 24-48 hours, those affected will receive a credit. If you were affected, look for a deposit (in the bank account associated with your return) labeled, "Remaining Federal Refund Due". If you don't see that deposit in a few business days, please reach out to TurboTax Customer Support.

What is the TurboTax phone num

Re: Extra Fee

Hsheffield01 — Tue, 22 Feb 2022 18:57:40 GMT

Yes. I paid with fees and I’m getting charged an extra 40$.

Re: Extra Fee

MichelleLO — Tue, 22 Feb 2022 22:38:23 GMT

You can expect to see that extra fee refunded in the next day or two. If after a few days you do not see the refund in your account, please reach out to TurboTax Customer support via the link below.

What is the TurboTax phone number?