topic Import from Charles Schwab Fails in Get your taxes done using TurboTax

Import from Charles Schwab Fails

singamsunder — Mon, 09 Mar 2026 05:35:03 GMT

I get "Login is temporarily unavailable. Please try again later or call customer support" when I try to import my tax forms from Charles Schwab. I have enabled 3rd party access to account information in my Charles Schwab account. I also tried resetting my Charles Schwab password as suggested by someone in the forum. None of these help. Is this a temporary issue? When will it be solved?

Re: Import from Charles Schwab Fails

ccurrent — Sat, 19 Feb 2022 18:17:38 GMT

I had the same issue and tried several times. I finally gave up and entered the info myself.

Re: Import from Charles Schwab Fails

sweetpeashub — Sat, 19 Feb 2022 18:23:10 GMT

It just worked fine for me, so either it is fixed or it is only affecting some users.

Re: Import from Charles Schwab Fails

HeatherPLO — Tue, 22 Feb 2022 23:23:45 GMT

@singamsunder

Thank you for reporting your experience. This is a known issue that looks to be resolved.

If this still isn't working for you, please try to utilize the workaround posted on this thread here.