topic Re: Efile repeatedly rejected for wrong AGI code - IND031-04 in Get your taxes done using TurboTax

Efile repeatedly rejected for wrong AGI code - IND031-04

Grumpsalot00 — Mon, 09 Mar 2026 05:39:34 GMT

My E-file is repeatedly rejected for wrong AGI code - IND031-04. I'm married filing jointly, but Turbotax asks for both our individual AGIs from 2020. Why? We filed jointly last year also. I entered the amount from line 11 on both. is that why I'm getting rejected? If so, what should I enter?

Re: Efile repeatedly rejected for wrong AGI code - IND031-04

DoninGA — Fri, 18 Feb 2022 23:14:59 GMT

Try entering a 0 (zero) for the 2020 AGI and e-file again.

Re: Efile repeatedly rejected for wrong AGI code - IND031-04

Grumpsalot00 — Sat, 19 Feb 2022 00:43:13 GMT

It worked! SMDH! Thanks!

Re: Efile repeatedly rejected for wrong AGI code - IND031-04

Joyith1980 — Wed, 09 Mar 2022 18:11:10 GMT

On one or both my husband and my AGI since we are filing jointly?

Should I just leave it blank?

I ended up just paper filing last year for the same reason. I have never had this problem before and have been using Turbotax for years. If I can't get this to work I doubt that I will be using it anymore.

I read another commit on Facebook that they called IRS and were told never to use zero AGI.

Re: Efile repeatedly rejected for wrong AGI code - IND031-04

Cass0317 — Wed, 09 Mar 2022 18:59:02 GMT

If you printed and mailed your return and it was not processed by December 10, 2021, then enter “0” for your 2020 AGI.

For more information, please see the TurboTax FAQ below:

How do I fix e-file reject IND-031-04 or IND-032-04?

@Joyith1980

Re: Efile repeatedly rejected for wrong AGI code - IND031-04

ckus — Sun, 03 Apr 2022 17:55:26 GMT

I have had the same problem. I put in 0 and it worked. Does not make any sense to me.