topic Re: e-file transmission error in Get your taxes done using TurboTax

e-file transmission error

kirok63 — Mon, 09 Mar 2026 06:25:47 GMT

Using the desktop edition of TurboTax Deluxe 2021. Completed my federal return and one state return, no errors are indicated, and my software is up to date. I get an error when I attempt to e-file, indicating "The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending." It also indicates "- Tax Year 2021 transmissions are not available. - TurboTax is not ready to process Tax Year 2021 for this return."

I typically file in early February. Is there a delay this year? What do these error messages mean?

Re: e-file transmission error

HeatherPLO — Fri, 04 Feb 2022 16:36:59 GMT

@kirok63

Thank you for sharing this experience. We will need more information to assist further. Are you getting any additional error messages with this? At what point does this happen? Please respond back here and someone will follow up with the next steps.

Re: e-file transmission error

kirok63 — Fri, 04 Feb 2022 17:42:02 GMT

Here is a pic of the full message I received. This is happening a few seconds after I click the the "Transmit Returns Now" button. Trying to file Federal Form 1040 and Rhode Island Form RI-1040.

Re: e-file transmission error

LindseyLO — Fri, 04 Feb 2022 19:51:31 GMT

What version of TurboTax are you using? If you are using TurboTax Desktop Edition, please click here for assistance. If you are using TurboTax Online Edition, try to clear your cookies and cache. Assistance with doing so has been provided by clicking here.

Re: e-file transmission error

kirok63 — Fri, 04 Feb 2022 20:10:04 GMT

I am using Turbo Tax Deluxe 2021, Desktop version, installed from a CD. I attempted the manual update per the link provided, which failed:

I have applied all automatic updates to date. "About TurboTax 2021" shows a WinPerRelease version # of [phone number removed]. Is this the correct current version?

Re: e-file transmission error

kirok63 — Fri, 04 Feb 2022 20:14:12 GMT

This shows the version #:

Re: e-file transmission error

kirok63 — Fri, 04 Feb 2022 20:13:41 GMT

Re: e-file transmission error

ChondelLO — Fri, 04 Feb 2022 20:44:02 GMT

It is possible that one or more forms needed for e-filing are not ready yet. I've included the link for State forms availability as well as the IRS forms availability link below. Please respond to this thread if you find that all forms are available for your return.

IRS forms availability table for TurboTax individual ...

Re: e-file transmission error

robkarp — Fri, 04 Feb 2022 20:58:13 GMT

I'm having the same problem.

also from RI.

all of the forms I'm submitting are listed as available.

Re: e-file transmission error

EbonyL122824 — Fri, 04 Feb 2022 21:47:43 GMT

You may need to delete the form, re-add it and reenter your information. You can follow the instructions in this TurboTax FAQ on how to delete a form. You may also have to log out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. You may also try using another browser or using the phone app here if the above does not work. If none of these resolve the issue, contact customer support here for further assistance.

@robkarp

Re: e-file transmission error

kirok63 — Fri, 04 Feb 2022 22:19:56 GMT

All required forms I need to file are available - IRS Form 1040, RI state forms RI-1040, RI Schedule W and RI Schedule E. The link you provided on removing the form is for TurboTax Online. As I said earlier, I am using TurboTax Desktop Edition.

Re: e-file transmission error

vsanchez232 — Fri, 04 Feb 2022 22:47:58 GMT

I think there’s an issue with transmitting Rhode Island forms. I was having the same issue and got the exact message you did. I then e filed just the federal forms and it went through fine. I went back to try and e file Rhode Island again, and got the message again.

Re: e-file transmission error

EbonyL122824 — Sat, 05 Feb 2022 01:24:20 GMT

Use this link here to contact Customer Support for further assistance.

@kirok63

Re: e-file transmission error

kirok63 — Sat, 05 Feb 2022 02:17:36 GMT

That's interesting. I wonder if you can complete the RI e-filing after your federal return is accepted.

Re: e-file transmission error

vsanchez232 — Sat, 05 Feb 2022 03:04:32 GMT

I tried e filing Rhode Island after the federal was accepted and got the same message again.

turbo tax replied back to me on a separate post I had on this and they said TurboTax is currently investigating and has escalated the matter.”

Re: e-file transmission error

jjcordone — Sun, 06 Feb 2022 13:17:05 GMT

I've got the same problem. I was getting the exact same error message as you.

I tried filing them separately. The fed and MA went off fine, RI produced the same error again.

I have no idea why? I would have thought the turbotax software would have been intelligent enough to display the error for only the state that had the problem and to be more descriptive in the error message.

Giving a single grouped together error like this is like 1980's technology.

Re: e-file transmission error

kirok63 — Sun, 06 Feb 2022 14:25:58 GMT

I saw this article, which acknowledges that the RI e-filing issues are a TurboTax issue. It also specifies a forms availability date of February 3, but so far the problem is not resolved.

https://ttlc.intuit.com/community/tax-return/help/why-[product key removed]d-have-a-late-file-start/00/2422472

Re: e-file transmission error

jjcordone — Sun, 06 Feb 2022 14:42:43 GMT

Thanks, I'll keep an eye on it. I found it annoying that the error message displayed didn't specifically specify the issue being with the state of RI filing. It took googling to figure out I could transmit the FED and MA. My refunds would have been delayed if I hadn't. I would expect the software to have a more modern error message system. They did so much right with turbotax, its a shame to see them fall on their face with an issue like this.

Re: e-file transmission error

kirok63 — Sun, 06 Feb 2022 15:29:03 GMT

Let's hope for a quick resolution. RI's tax structure is relatively simple, which makes this issue all the more baffling. Indications are that the correct forms aren't ready, yet they show as "available" on the TurboTax website.

None of the software apps I use, especially at work, provide error messages that are particularly robust. My "favorite" one was something like "Error encountered: You encountered an error." I swear this is true!

Re: e-file transmission error

Kirsten_1102 — Sun, 06 Feb 2022 20:56:29 GMT

Hello! Just updating on Sunday 2/6- RI state E-filing still not transmitting.