topic Re: Hello in Get your taxes done using TurboTax

Hello

Celi1 — Mon, 09 Mar 2026 05:51:06 GMT

Hello I receive a message saying my federal and start is being rejected and now I have to mail it in

Re: Hello

xmasbaby0 — Thu, 17 Feb 2022 17:06:02 GMT

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?

If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

Re: Hello

Celi1 — Thu, 17 Feb 2022 17:24:19 GMT

Help it is being rejected saying that a child is ss# is being used already when that is incorrect iam the only Only one that claim my kids every year

Re: Hello

Celi1 — Thu, 17 Feb 2022 17:24:48 GMT

Okay thank you how do I print and sign my documents to send to the IRS

Re: Hello

xmasbaby0 — Thu, 17 Feb 2022 17:28:54 GMT

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Sign and date your federal return on page 2 next to the words Sign here

When you print your return for mailing it will print out with instructions for mailing, including the addresses to use.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.