https://ttlc.intuit.com/community/taxes/discussion/re-unable-to-enter-income-info/01/2486582#M889889 <P>I purchase disc from Sam's club. Cant enter any income info from my w2</P><P>&nbsp;</P> Wed, 16 Feb 2022 20:36:10 GMT Tmw0826 2022-02-16T20:36:10Z https://ttlc.intuit.com/community/taxes/discussion/unable-to-enter-income-info/01/2419726#M862828 <P>3rd request...I have cleared all cookies (which should not be an issue), and the income screen still comes up blank.&nbsp; I purchased this via a download from Amazon...apparently its a problem.&nbsp; Can you please send me a disc?&nbsp; I am using MS Windows 10, so that's not the issue either.&nbsp; Have used TT for years, and never had this issue when I had a disc.</P><P>&nbsp;</P><P>Thanks</P><P>&nbsp;</P><P>Gary Zecca</P> Mon, 09 Mar 2026 04:21:20 GMT https://ttlc.intuit.com/community/taxes/discussion/unable-to-enter-income-info/01/2419726#M862828 Grzecca 2026-03-09T04:21:20Z https://ttlc.intuit.com/community/taxes/discussion/re-unable-to-enter-income-info/01/2419735#M862829 <P>See this TurboTax support FAQ on how to contact Support - <A href="https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991" target="_blank">https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991</A></P> <P>Or -</P> <P>Use this website to contact TurboTax support during business hours - <A href="https://support.turbotax.intuit.com/contact/" target="_blank">https://support.turbotax.intuit.com/contact/</A></P> <P>Or -</P> <P>Support can also be reached by messaging them on these pages <A href="https://www.facebook.com/turbotax/" target="_blank">https://www.facebook.com/turbotax/</A> and <A href="https://twitter.com/TeamTurboTax" target="_blank">https://twitter.com/TeamTurboTax</A></P> <P>Or -</P> <P>Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)</P> <P>Or -</P> <P>On every TurboTax web page, including this one, scroll down to the bottom of the page and click on <STRONG>Contact Us</STRONG></P> Wed, 26 Jan 2022 21:45:27 GMT https://ttlc.intuit.com/community/taxes/discussion/re-unable-to-enter-income-info/01/2419735#M862829 DoninGA 2022-01-26T21:45:27Z https://ttlc.intuit.com/community/taxes/discussion/re-unable-to-enter-income-info/01/2486582#M889889 <P>I purchase disc from Sam's club. Cant enter any income info from my w2</P><P>&nbsp;</P> Wed, 16 Feb 2022 20:36:10 GMT https://ttlc.intuit.com/community/taxes/discussion/re-unable-to-enter-income-info/01/2486582#M889889 Tmw0826 2022-02-16T20:36:10Z https://ttlc.intuit.com/community/taxes/discussion/re-unable-to-enter-income-info/01/2487041#M890079 <P>Are you trying to import it? If so, you may want to try to add it manually.</P> <P>&nbsp;</P> <P><A href="https://ttlc.intuit.com/community/entering-importing/help/how-do-i-manually-enter-my-w-2/00/26749" target="_blank">How do I manually enter my W-2?</A></P> <P>&nbsp;</P> <P><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/4770422">@Tmw0826</a></P> Wed, 16 Feb 2022 22:28:45 GMT https://ttlc.intuit.com/community/taxes/discussion/re-unable-to-enter-income-info/01/2487041#M890079 SForrestLO 2022-02-16T22:28:45Z