topic I cannot start my tax return. Turbotax keeps showing my old return but no option to start a new one and no tool bar on the left side. in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/i-cannot-start-my-tax-return-turbotax-keeps-showing-my-old-return-but-no-option-to-start-a-new-one/01/2483763#M888704 Mon, 09 Mar 2026 06:01:58 GMT bmelehman2000 2026-03-09T06:01:58Z I cannot start my tax return. Turbotax keeps showing my old return but no option to start a new one and no tool bar on the left side. https://ttlc.intuit.com/community/taxes/discussion/i-cannot-start-my-tax-return-turbotax-keeps-showing-my-old-return-but-no-option-to-start-a-new-one/01/2483763#M888704 Mon, 09 Mar 2026 06:01:58 GMT https://ttlc.intuit.com/community/taxes/discussion/i-cannot-start-my-tax-return-turbotax-keeps-showing-my-old-return-but-no-option-to-start-a-new-one/01/2483763#M888704 bmelehman2000 2026-03-09T06:01:58Z Re: I cannot start my tax return. Turbotax keeps showing my old return but no option to start a new one and no tool bar on the left side. https://ttlc.intuit.com/community/taxes/discussion/re-i-cannot-start-my-tax-return-turbotax-keeps-showing-my-old-return-but-no-option-to-start-a-new/01/2483765#M888706 <P>Online seems to be down right now.&nbsp; It has been reported.</P> Wed, 16 Feb 2022 01:13:49 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-cannot-start-my-tax-return-turbotax-keeps-showing-my-old-return-but-no-option-to-start-a-new/01/2483765#M888706 VolvoGirl 2022-02-16T01:13:49Z Re: I cannot start my tax return. Turbotax keeps showing my old return but no option to start a new one and no tool bar on the left side. https://ttlc.intuit.com/community/taxes/discussion/re-i-cannot-start-my-tax-return-turbotax-keeps-showing-my-old-return-but-no-option-to-start-a-new/01/2483775#M888713 <P>Same! I thought I was losing my mind. There isn't anything anywhere where options should be.&nbsp; Just tax documents from prior years.&nbsp;</P> Wed, 16 Feb 2022 01:15:54 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-cannot-start-my-tax-return-turbotax-keeps-showing-my-old-return-but-no-option-to-start-a-new/01/2483775#M888713 AmberD 2022-02-16T01:15:54Z