topic Cannot start my tax returns in Get your taxes done using TurboTax

Cannot start my tax returns

burdetteb123 — Mon, 09 Mar 2026 06:04:14 GMT

When trying to log in to TurboTax, the only option I have is "Your tax returns and documents" with my previous years tax returns. Anyone else having this issue? I've cleared cookies, cache & tried different browsers and devices.

Re: Cannot start my tax returns

Anonymous_ — Wed, 16 Feb 2022 00:38:28 GMT

It appears there is an issue with TurboTax Online at the moment.

This has been reported to the Moderators.

Re: Cannot start my tax returns

colbymoss — Mon, 12 Jan 2026 21:57:44 GMT

I am having this same issue now (as of 1/12/26) - Everything was fine until I cleared my return to start over. Now, I cannot start over. When I click start for free, nothing happens. I have cleared the browser, tried other browsers and restarted computer multiple times.