topic Does anyone have login issues? Every time I login I don't see any options for filing my taxes only a dropdown of my previous returns. How do I file my W2 now a days? in Get your taxes done using TurboTax

Does anyone have login issues? Every time I login I don't see any options for filing my taxes only a dropdown of my previous returns. How do I file my W2 now a days?

seanyv303 — Mon, 09 Mar 2026 06:04:33 GMT

As stated, I can't find any options or blank fields for me to enter my return on the turbotax website. Everytime I login, I am sent to a page without the option of filing a W2, even after I went through the steps to file for a W2...

Re: Does anyone have login issues? Every time I login I don't see any options for filing my taxes only a dropdown of my previous returns. How do I file my W2 now a days?

clatrice94 — Tue, 15 Feb 2022 23:19:26 GMT

Im having the same issue and haven't been able to get in contact with support.

Re: Does anyone have login issues? Every time I login I don't see any options for filing my taxes...

AmyC — Tue, 15 Feb 2022 23:24:46 GMT

You should have two tabs, Documents and Tax Home. It sounds like you are in the documents tab and need to switch to the Tax Home tab. Once there, you can enter your w2 information so it can flow to your 1040 line 1. See How do I import or enter my W-2?

Re: Does anyone have login issues? Every time I login I don't see any options for filing my taxes...

VolvoGirl — Tue, 15 Feb 2022 23:27:44 GMT

February 15 Turbo Tax online seems to be down. It has been reported.