topic Re: Form not needed, can not delete in Get your taxes done using TurboTax

Form not needed, can not delete

russobx — Mon, 09 Mar 2026 06:13:45 GMT

While reviewing my fed form, schedule 8812 pops up needing info. I did not fill out the 8812. I tried deleting it, and it disappears. When I go back to my review, it reappears. Tried multiple times. Even shut down TT after deleting, but it pops back up when I restart. How do I get rid of it??

Re: Form not needed, can not delete

DoninGA — Fri, 11 Feb 2022 22:04:26 GMT

Everyone is being asked this question since TurboTax does not know if the user was one who received these advances from the IRS in 2021.

Enter a 0 (zero) when asked to enter a number on the Schedule 8812. This will correct the issue and remove the Schedule 8812 from your tax return so that you can file the return.

Re: Form not needed, can not delete

idaho-res — Fri, 11 Feb 2022 22:52:49 GMT

If we don't have dependents and so indicated prior to this, the form and the question should not be asked and the form not needed. If you had a better explanation on this "error" we wouldn't have to ask what's going on.

Re: Form not needed, can not delete

melindakhummel — Tue, 15 Feb 2022 11:14:21 GMT

Cannot delete form 8812

Re: Form not needed, can not delete

xmasbaby0 — Tue, 15 Feb 2022 12:15:04 GMT

@melindakhummel

Everyone has to answer whether they received advance child tax credit payments. If you did not receive any of those payments between July and December you need to answer that you did not receive any payments.

Please follow these steps to indicate you did not receive any advanced payments:

Click on the "Search" on the top and type "Child tax credit"
Click on “Jump to Child Tax Credit”
Continue through the questions until the "Tell us about any advance Child Tax Credit payments" screen and select "No".
Continue through the questions.

Re: Form not needed, can not delete

fparel — Thu, 17 Feb 2022 18:44:26 GMT

Thank you very much! It solved my problem.

Re: Form not needed, can not delete

pandass — Thu, 14 Apr 2022 23:00:45 GMT

I deleted this form and it comes right back. TT doesn't ask me for a number so I can put a zero from previous messages. It asks me about the principal place of abode and my answers do not make any different. I don't need to file this form but it comes as needing to be filed. Why hasn't this been fixed by TT? Any other advice?

Re: Form not needed, can not delete

MarilynG — Sat, 16 Apr 2022 00:56:09 GMT

Try these steps as outlined by @xmasbaby0 above:

Click on the "Search" on the top and type "Child tax credit"
Click on “Jump to Child Tax Credit”
Continue through the questions until the "Tell us about any advance Child Tax Credit payments" screen and select "No".
Continue through the questions.

@pandass

Re: Form not needed, can not delete

mzar — Sun, 17 Apr 2022 20:27:26 GMT

This is a bug in the software - without even checking if there is any children covered in the return, it keeps asking the question. entering 0 is just a work around.

Re: Form not needed, can not delete

xmasbaby0 — Sun, 17 Apr 2022 20:29:50 GMT

@mzar

There are so many scenarios with those payments---like divorced/never married parents who have issues over who received the payments, who claimed the children, etc. --- the software has no way of knowing if any of that involves you---so you have to answer the questions about it. You could have claimed a child for 2020 that you are not claiming for 2021, etc. etc. etc. The variables are countless. So you have to be asked.

Please follow these steps to indicate you did not receive any advanced payments:

Click on the "Search" on the top and type "Child tax credit"
Click on “Jump to Child Tax Credit”
Continue through the questions until the "Tell us about any advance Child Tax Credit payments" screen and select "No".
Continue through the questions.