https://ttlc.intuit.com/community/taxes/discussion/cannot-enter-w-2/01/2480419#M887145 <P>I purchased the Deluxe edition of TurboTax through Amazon and have tried numerous times over the past two weeks to import or manually enter my W-2 information, only to get the "hit a snag" error.&nbsp; This is the first time ever seeing this kind of error, and I cannot understand from a developer standpoint why I cannot even get to the option to manually enter the data.&nbsp; Is there another path to manually enter the W-2 data besides leaving the EIN field blank?&nbsp; Uninstalled &amp; reinstalled TT twice.&nbsp; Removed prior versions of TT.&nbsp; Ran TT as Administrator.&nbsp; Don't know what else to do.&nbsp; (On latest Windows 10 and all patches up-to-date.)</P> Tue, 15 Feb 2022 06:41:49 GMT Ziller2384723 2022-02-15T06:41:49Z https://ttlc.intuit.com/community/taxes/discussion/cannot-enter-w-2/01/2480419#M887145 <P>I purchased the Deluxe edition of TurboTax through Amazon and have tried numerous times over the past two weeks to import or manually enter my W-2 information, only to get the "hit a snag" error.&nbsp; This is the first time ever seeing this kind of error, and I cannot understand from a developer standpoint why I cannot even get to the option to manually enter the data.&nbsp; Is there another path to manually enter the W-2 data besides leaving the EIN field blank?&nbsp; Uninstalled &amp; reinstalled TT twice.&nbsp; Removed prior versions of TT.&nbsp; Ran TT as Administrator.&nbsp; Don't know what else to do.&nbsp; (On latest Windows 10 and all patches up-to-date.)</P> Tue, 15 Feb 2022 06:41:49 GMT https://ttlc.intuit.com/community/taxes/discussion/cannot-enter-w-2/01/2480419#M887145 Ziller2384723 2022-02-15T06:41:49Z https://ttlc.intuit.com/community/taxes/discussion/re-cannot-enter-w-2/01/2483977#M888806 <P>It would be best to contact us by phone to better assist you with this. Please follow the instructions <A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank">here</A> to contact us.&nbsp;</P> Wed, 16 Feb 2022 02:04:18 GMT https://ttlc.intuit.com/community/taxes/discussion/re-cannot-enter-w-2/01/2483977#M888806 CarissaM 2022-02-16T02:04:18Z