topic Re: Cannot transmit - error message below in Get your taxes done using TurboTax

I am unable to transmit file why

ltfcarmen — Mon, 12 Jul 2021 22:53:28 GMT

Customer service phone number

Re: I am unable to transmit file why

DoninGA — Mon, 12 Jul 2021 23:08:25 GMT

What is preventing you from e-filing the 2020 tax return? What message are you receiving when you try to e-file?

Re: I am unable to transmit file why

Ron20 — Wed, 02 Feb 2022 03:38:35 GMT

Validation failed: Tax program Update Required There is an update available for your tax program. Before you can file electronically, you must get this update.

Tax program Update required - there is an update available for your tax program............

Looks like we've had a technical hiccup.

Try e-filing again. If that doesn't work, you can print your return and file by mail.

Re: I am unable to transmit my 2021 tax file why ?

Mike Rooney — Thu, 03 Feb 2022 20:35:49 GMT

why can I not transmit my 2021 tax file.

Re: I am unable to transmit my 2021 tax file why ?

DoninGA — Thu, 03 Feb 2022 20:36:47 GMT

@Mike Rooney wrote:

why can I not transmit my 2021 tax file.

What message do you receive when you try and e-file the tax return?

Re: I am unable to transmit my 2021 tax file why ?

e1boulay — Fri, 04 Feb 2022 21:27:57 GMT

I get a message that says:
Tax Year 2021 transmissions are not available - TurboTax is not ready to process tax year 2021 for this return.

What does that mean?

Re: I am unable to transmit my 2021 tax file why ?

edwkos — Sat, 05 Feb 2022 14:15:20 GMT

I'm having the same problem, please help.

Re: I am unable to transmit file why

DEFRISCOB — Sat, 05 Feb 2022 16:09:00 GMT

I am getting the same message. What is wrong with Turbo Tax this year? In past years, when you signed in it looked for any updates. Is is no longer doing that? How do you update?

Re: I am unable to transmit file why

edwkos — Sun, 06 Feb 2022 21:00:42 GMT

I was on the phone, for hours, they know about the problem, and their working on a fix, soon.

Re: I am unable to transmit file why

RFWolf — Thu, 10 Feb 2022 21:35:08 GMT

I am having the same problem, and it's Thursday, 2/10. I get a message saying tax year 2021 transmissions are not available. Turbo Tax is not ready to process Tax Year 2021 for this return. And I already paid the $20 to efile- what gives, Intuit?

Re: I am unable to transmit file why

MichelleLO — Thu, 10 Feb 2022 22:48:06 GMT

What is the error message you are receiving?
If the error is related to your state return, which state?

@RFWolf

@edwkos

@DEFRISCOB

Re: I am unable to transmit file why

RFWolf — Thu, 10 Feb 2022 22:54:47 GMT

I am getting an error saying Turbo Tax cannot file for 2021, trying to file for NC. I guess the NC forms are not ready, perhaps?

Re: I am unable to transmit file why

MichelleLO — Thu, 10 Feb 2022 23:15:26 GMT

It does appear that some North Carolina state tax forms are available but several are still pending. You can check the status of the specific forms needed for your North Carolina return in the link below.

State forms availability table for TurboTax individual (personal) tax products

If you find that the forms needed for your return are available and you are still receiving the error message, please comment back.

@RFWolf

Re: I am unable to transmit file why

afloyd2386 — Thu, 10 Feb 2022 23:33:30 GMT

Same problem with NC return. Is there not a way to submit Federal and Intuit/TurboTax submit the NC forms once ready? How to we submit them separately? It is highly unethical to push your promotion for Free filing with a deadline of Feb 15th but not have the issues resolved so people can actually transmit the returns. This is one of numerous posts on this issues going back over a week. Please advise!!!!

Re: I am unable to transmit file why

MichelleLO — Fri, 11 Feb 2022 00:06:27 GMT

You can file your federal return now and then come back and finish up your state return when all of the forms are ready. Please see Can I file my federal taxes now and skip my state for later?

@afloyd23856

Re: I am unable to transmit file why

aveney11 — Fri, 11 Feb 2022 00:34:01 GMT

Tried selecting just Federal return, and it still gives the same error.

Re: I am unable to transmit file why

TiffanyL — Fri, 11 Feb 2022 00:56:06 GMT

Please try the troubleshooting steps listed in the FAQ link provided below. If that still does not work, you can either come back to this forum and let us know or reach out to TurboTax customer support for assistance:

What if Transmit Returns doesn't work?

Re: I am unable to transmit file why

bhlaws — Fri, 11 Feb 2022 03:44:50 GMT

This issue is happening to me, too. I'm also an NC filer. I have no issues accessing the Internet, and TurboTax did a great job of accepting my $20 for the automatic deposit of the refund. I'm not willing to delete the state and start over later. I very likely would have to pay that $20 again. What's the root cause of this issue? Is it really that Intuit hasn't entered all of the NC forms yet???

Re: I am unable to transmit file why

RFWolf — Fri, 11 Feb 2022 12:14:23 GMT

I was able to just file my federal return by unchecking the option to file the NC state return at the beginning of the e-file process. So now I am just waiting for these NC forms to be finalized. There is a article I found online that says the NC tax forms won’t be ready until mid-February.

Re: I am unable to transmit file why

albo99 — Fri, 11 Feb 2022 14:41:45 GMT

I am also from NC, and saw this error. I was also able to efile just the Fed tax return. I just hope when I go back to do the NC return they don't try to charge me again.