topic Can you help me fix my return? in Get your taxes done using TurboTax

Can you help me fix my return?

constanciapappas — Sat, 01 Jun 2019 18:24:31 GMT

It continues to reject my return but when I go back to look why - the information it is telling me to change is correct (AGI, Drivers License etc). This is now the 10th time.

You will have to give up and print, sign and file by mail.

SweetieJean — Sat, 01 Jun 2019 18:24:31 GMT

You will have to give up and print, sign and file by mail.

Re: Can you help me fix my return?

Boricuanena90 — Tue, 28 Jan 2020 14:13:41 GMT

I need help fixing my tax

Re: Can you help me fix my return?

SusanY1 — Tue, 28 Jan 2020 15:56:10 GMT

If you have verified that the AGI matches exactly what was on your tax return or transcript for last year, you can also try using 0 instead. Occasionally, the IRS record for some reason is missing, and zero works.

If that still doesn't work, you will, unfortunately, not be able to e-file as there is no way to fix the AGI mismatch error.

If you haven't yet double-checked your IRS transcript, please try this first before you give up. You can check your transcript here: Get your IRS transcript.

Continuing to submit the return without changing the information is only going to result in continuing to receive rejection notices -if nothing has changed in the information that you are sending, it is not going to go through.