topic signing into Turbo Tax in Get your taxes done using TurboTax

signing into Turbo Tax

ELC2 — Mon, 09 Mar 2026 06:09:41 GMT

Re: signing into Turbo Tax

ELC2 — Mon, 14 Feb 2022 15:31:34 GMT

I am doing my tax return on Turbo Tax, and now I cannot get back to my account to add more information

Re: signing into Turbo Tax

leo79 — Fri, 18 Mar 2022 22:23:14 GMT

I am having trouble signing in to start my Turbo Tax entries. I've followed all instructions and it's keeps asking for more information. Aggravating.

Re: signing into Turbo Tax

Katina S — Sat, 19 Mar 2022 15:23:16 GMT

Be sure you are logging in using the same account you filed or started your tax return in. If you are unsure of your user ID. You can get a list of your User ID's and recover accounts by using The Turbo Tax recovery tool. Be sure to run the tool on all email addresses, if you have more than one.

Follow these steps to get help recovering your login information:

Log out of all Intuit accounts including this user forum, or you could end up in a loop.
Then clear your browsing history.
Close your browser.
Then reopen it, and go to Get Help Signing In!

@leo79

Re: signing into Turbo Tax

Gettingmad — Wed, 06 Apr 2022 22:59:58 GMT

I can not get signed in. You send text o my landline with a code and not my mobile phone. You send a code to my landline and it doesn't work. Frustrating. The it I must wait 15 minutes. Then another 15 minutes.

Re: signing into Turbo Tax

Ebony A — Thu, 07 Apr 2022 18:33:35 GMT

You will need to update your phone number on file from a landline to your mobile phone; you may also opt to have the code sent to your email. Please review this thread for the steps. You may also review the following FAQ regarding verification code issues @Gettingmad.