topic Re: Maintenance Notification in Get your taxes done using TurboTax

Maintenance Notification

msckedwards — Mon, 31 Jan 2022 19:44:24 GMT

Why am I receiving this error message after inputting the EIN for my W2?

Re: Maintenance Notification

DaraLO — Mon, 31 Jan 2022 19:54:20 GMT

There is an issue making the W-2 import unavailable for this employer. You will need to manually enter your W-2.

Re: Maintenance Notification

angiestay — Thu, 03 Feb 2022 00:54:58 GMT

It doesn't give you an option of entering it manually. Only forces you to click "OK" on the pop up and then you are back to the same page. Very frustrating.

Re: Maintenance Notification

AkinaLO — Thu, 03 Feb 2022 15:01:14 GMT

Please contact support for assistance with this over the phone.

What is the TurboTax phone number? - Intuit

@angiestay @msckedwards

Re: Maintenance Notification

hjhfsadf — Mon, 14 Feb 2022 05:41:48 GMT

I am getting same error. no way to enter data manually. TT has more bugs ever year -- now with its most basic function none the less.

Re: Maintenance Notification

DaraLO — Mon, 14 Feb 2022 15:05:55 GMT

@hjhfsadf Please contact us via phone for further assistance with this issue.