topic Thank you! That helped! in Get your taxes done using TurboTax

Can't E-File Return due to N as control # on W-2. It will not let me print my Federal Return. I have filed extension but I can't see my Federal Return on site. Help.

deni0421 — Sat, 01 Jun 2019 18:18:56 GMT

This is the 2nd time I have posted. First answer wasn't clear or helpful. I have commented on previous post but no answer. I am not sure what to do.

@deni0421 If you are ready to e-file your return, try to...

Kat — Sat, 01 Jun 2019 18:18:57 GMT

@deni0421 If you are ready to e-file your return, try to do so leaving the Control # blank. If you'd like to review your return before filing, you can do so by using the instructions included in the TT FAQ below.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing">https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing</a>

I can't get into my federal return. This is very frustra...

deni0421 — Sat, 01 Jun 2019 18:19:00 GMT

I can't get into my federal return. This is very frustrating. I have never had this issue any of the other years I have used your program. I am on hold now trying to get someone to help me. I don't understand why I can't get into it. I even am trying to download it but it won't open. Please help!

this faq doesn't help. I don't have what it is mentionin...

deni0421 — Sat, 01 Jun 2019 18:19:01 GMT

this faq doesn't help. I don't have what it is mentioning for tax tools showing. I bought the premier package.

Okay. Let's see if you can get back into the return usin...

Kat — Sat, 01 Jun 2019 18:19:03 GMT

Okay. Let's see if you can get back into the return using the instructions in the answer I gave.

See if the instructions in this TurboTax FAQ help you get...

Kat — Sat, 01 Jun 2019 18:19:03 GMT

See if the instructions in this TurboTax FAQ help you get back into your return.

https://ttlc.intuit.com/replies/7306547

Thank you! That helped!

deni0421 — Sat, 01 Jun 2019 18:19:05 GMT

Thank you! That helped!

Hallelujah! See if you can go ahead with your e-filing o...

Kat — Sat, 01 Jun 2019 18:19:07 GMT

Hallelujah! See if you can go ahead with your e-filing once you've left the Control box blank. The preview FAQ should work now, too.