topic Is there any human being working for Tubro Tax? in Get your taxes done using TurboTax

Is there any human being working for Tubro Tax?

eawrightsbcgloba — Sat, 01 Jun 2019 18:18:49 GMT

Yes and there are also a bunch of us who are volunteers h...

xmasbaby0 — Sat, 01 Jun 2019 18:18:51 GMT

Yes and there are also a bunch of us who are volunteers here to help. Post your question(s).

Yes. There are human beings who work for TurboTax answeri...

CarolynM — Sat, 01 Jun 2019 18:18:52 GMT

Yes.

There are human beings who work for TurboTax answering questions on this forum.

There are human beings answering the phones.

There are human beings reviewing tax returns line by line with customers.

We are all trying to help if you ask for tax advice or customer service.

Re: Yes. There are human beings who work for TurboTax answeri...w do i talk to

skillman — Wed, 21 Aug 2019 20:12:25 GMT

how do I talk to one

Re: Yes. There are human beings who work for TurboTax answeri...w do i talk to

xmasbaby0 — Wed, 21 Aug 2019 23:24:04 GMT

@skillman

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.

Re: Yes. There are human beings who work for TurboTax answeri...

captainal — Sun, 15 Sep 2019 19:53:46 GMT

what is the telephone number to contact them?

Re: Yes. There are human beings who work for TurboTax answeri...

Anonymous_ — Sun, 15 Sep 2019 19:55:06 GMT

@captainal wrote:

what is the telephone number to contact them?

Use the link in the post immediately above your post.

Re: Yes. There are human beings who work for TurboTax answeri...

SweetieJean — Sun, 15 Sep 2019 20:56:42 GMT

Support is closed on weekends after tax season.

Re: Yes. There are human beings who work for TurboTax answeri...

pgcoulis — Mon, 06 Jan 2020 16:22:41 GMT

why the hell is it so difficult for those of us who need assistance to speak to anyone at your facility??

Re: Yes. There are human beings who work for TurboTax answeri...

xmasbaby0 — Mon, 06 Jan 2020 16:24:53 GMT

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time beginning January 6

https://twitter.com/TeamTurboTax

https://www.facebook.com/turbotax

Re: Is there any human being working for Tubro Tax?

eccphtt — Tue, 23 Feb 2021 21:49:58 GMT

I've been jerked around for quite some time. I simply need to down TT Premier to my new PC which does not have a disk drive, I bought Premier and simply cannot find a link to what I need.

Re: Is there any human being working for Tubro Tax?

xmasbaby0 — Tue, 23 Feb 2021 22:02:27 GMT

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

To find your license code:

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450

Re: Is there any human being working for Tubro Tax?

LindseyLO — Tue, 23 Feb 2021 22:09:36 GMT

Please click here for TurboTax download.

Re: Is there any human being working for Tubro Tax?

eccphtt — Mon, 15 Mar 2021 17:49:22 GMT

Sorry, I am very new to this and was unable to call the company nor find a chat to help with my frustration.

Re: Is there any human being working for Tubro Tax?

Henckfra — Mon, 15 Mar 2021 19:00:43 GMT

I have been trying to talk to a human about my return which was rejected by the IRS.

When I was doing my taxes I had a question but the only response was a robotic

algorithmic checklist that didn't help.

The IRS pointed out the problem and I understand the mistake that was caused by TurboTax's

poor explanation of the line item.

All is good with the IRS but I will not be using TurboTax next year due to their poor customer

communication. There are plenty of other services out there so my 10 year loyalty is now ended.