I purchased TT Advantage for 2018 in the Fall. I have a MAC OS which is not compatible with TT this year. I used TT on line. Do I have to pay for the online TT, too??

jhigg2390 — Sat, 01 Jun 2019 18:18:48 GMT

You can't apply the Desktop CD/Download purchase to Onlin...

VolvoGirl — Sat, 01 Jun 2019 18:18:49 GMT

You can't apply the Desktop CD/Download purchase to Online. You have to pay for Online separately. You will have to get a refund for the Desktop program. Then you can use the Online web version. Or try to upgrade your Mac or find another computer to install it on. The CD has both Windows and Mac programs on it.

Or Call in for a refund. When you fill out the from use the word BILLING ISSUES instead of the word “refund.” Contact Customer Service 5am-9pm Pacific time 7 days a week, https://support.turbotax.intuit.com/contact

They might give you a service code to use the online version.

What is the telephone number to call in?

jhigg2390 — Sat, 01 Jun 2019 18:18:52 GMT

What is the telephone number to call in?

topic I purchased TT Advantage for 2018 in the Fall. I have a MAC OS which is not compatible with TT this year. I used TT on line. Do I have to pay for the online TT, too?? in Get your taxes done using TurboTax

I purchased TT Advantage for 2018 in the Fall. I have a MAC OS which is not compatible with TT this year. I used TT on line. Do I have to pay for the online TT, too??

You can't apply the Desktop CD/Download purchase to Onlin...

What is the telephone number to call in?