It wont let me change my password without the old one. I got into the account by alternate ways (phone text and email). Please help me change the password

austindriskill1 — Sat, 01 Jun 2019 18:17:54 GMT

Try this method to change the password. The Account Reco...

mesquitebean — Sat, 01 Jun 2019 18:17:54 GMT

Try this method to change the password. The Account Recovery tool should find all your accounts, plus it should allow you to reset the password as part of the process.

To get a list of your User IDs and recover account access, reset password, etc., you can use the tool at the link below. Try using your phone number first. After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number and email address(es) that you can access, here's another method.
Go back to the tool again, but this time leave the data field blank, and choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

topic It wont let me change my password without the old one. I got into the account by alternate ways (phone text and email). Please help me change the password in Get your taxes done using TurboTax

It wont let me change my password without the old one. I got into the account by alternate ways (phone text and email). Please help me change the password

Try this method to change the password. The Account Reco...