topic How do I:? I signed into Turbo Tax, then my daughter entered her 2018TaxReturn informationUsingTheFreeTurboTaxReturnOption.NowIGetHerReturnandCannot repairErr 2017 AGI in Get your taxes done using TurboTax

How do I:? I signed into Turbo Tax, then my daughter entered her 2018TaxReturn informationUsingTheFreeTurboTaxReturnOption.NowIGetHerReturnandCannot repairErr 2017 AGI

tjhBoB — Sat, 01 Jun 2019 18:16:26 GMT

You appear to be using TTax On-Line --NOT the downloaded...

Critter — Sat, 01 Jun 2019 18:16:27 GMT

You appear to be using TTax On-Line --NOT the downloaded desktop version that is installed on YOUR computer.

If you are using the On-Line version, one of the features is that the user ID/account can be used for ONE and only one tax return --e-filed or printed/mailed. (Has always been this way)

If you need (or try) to prepare more than one return you MUST create a new user ID/account and pay for EACH return --if you want to use the on-line version. The same e-mail address can be used for multiple DIFFERENT account ID's.

If you try to prepare a second return using the same ID you will overwrite all data for the first return
and it will be lost forever; thus if the IRS challenges your first return you will no longer have a basis
to respond to questions.

Starting another return (with the Online version)
https://ttlc.intuit.com/questions/1894512-how-do-i-start-a-second-return-in-turbotax-online

Re: You appear to be using TTax On-Line --NOT the downloaded...

tjhBoB — Fri, 07 Jun 2019 01:20:34 GMT

I paid $50.00 + tax for the CD and Turbo Tax software. I have always been able to file my wife and my return. The our daughter can file hers. "eFILE" to state is extra, but Federal Return IS included! What planet are YOU from?

Re: You appear to be using TTax On-Line --NOT the downloaded...

Anonymous_ — Fri, 07 Jun 2019 01:51:59 GMT

@tjhBoB wrote:
I paid $50.00 + tax for the CD and Turbo Tax software. I have always been able to file my wife and my return. The our daughter can file hers. "eFILE" to state is extra, but Federal Return IS included!

What you have written is accurate with respect to the CD (installed) TurboTax software. However, @Critter's post was referring to the Online version of TurboTax, which can only be used to prepare one income tax return per user ID.

It sounded like you were asking about the Online web vers...

VolvoGirl — Tue, 11 Jun 2019 16:11:26 GMT

It sounded like you were asking about the Online web version you log into. Online is different. Online is only good for one return.

What is your question about the CD Desktop program? You don't sign into the Desktop program. There is no Free version in the Desktop program. You tried to squeeze your question into the subject/title line and we don't understand it. Try posting more details.

"What planet are YOU from?" You asked a very unclear que...

xmasbaby0 — Tue, 11 Jun 2019 16:11:27 GMT

"What planet are YOU from?" You asked a very unclear question and are getting help from a VOLUNTEER who spends time helping people who get confused when they use the TurboTax software.

Re: You appear to be using TTax On-Line --NOT the downloaded...

tjhBoB — Sun, 22 Sep 2019 02:47:58 GMT

I am using the Deluxe CD in the cute two one Blue with white check on red yellow, white black letters TurboTax booklet cover. And I will sure as hell be more careful to word smith my comments so as not to appear less than human!