topic Is anyone else having issues with the software when it comes to entering the Dependent Care? in Get your taxes done using TurboTax

Is anyone else having issues with the software when it comes to entering the Dependent Care?

jo11yr0g3r — Mon, 09 Mar 2026 06:25:20 GMT

I am never prompted to enter the cost of daycare, and I am also asked if me or my wife were disabled or students. It's like the software isn't registering that we both had earned income. Am I doing something wrong or missing something?

Re: Is anyone else having issues with the software when it comes to entering the Dependent Care?

xmasbaby0 — Fri, 04 Feb 2022 15:58:11 GMT

In order to get the childcare credit you have to enter your income. Make sure you have entered your W-2's or self-employment income. And....if you were self-employed but show a loss, you will not get the childcare credit. If you are filing a joint return make sure you show income under each spouse's name.

Re: Is anyone else having issues with the software when it comes to entering the Dependent Care?

jo11yr0g3r — Fri, 04 Feb 2022 16:00:13 GMT

Thank you for your response. I have entered both of our income and still am prompted with the student/disabled question line as if I had no income.

Re: Is anyone else having issues with the software when it comes to entering the Dependent Care?

DaraLO — Wed, 09 Feb 2022 17:04:08 GMT

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